Cory Garcia
Selden,NY
Summary
Hardworking and reliable individual with more than 8 years of customer service experience in fast paced settings. Highly adaptable to addressing diverse customer needs, as well as extremely devoted to giving every customer and animal, a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Apprentice Instructor/Kennel Technician
Canine Companion
Medford , NY
09.2023 - 03.2025
- Addressed and corrected various behavioral issues, including aggression, separation anxiety, and excessive barking.
- Performed initial assessments of dogs' behavior and temperament to tailor training methods effectively.
- Freed or exercised animals or provided other general care.
- Implemented safety protocols to prevent injuries to dogs and humans during training sessions.
- Observed and evaluated canine behavior to identify training needs.
- Performed general maintenance tasks around the facility including cleaning kennels and restocking supplies.
- Monitored dogs during group activities ensuring safety protocols were followed at all times.
- Provided caretaking services including feeding, grooming, walking and bathing.
- Administered prescribed medications to animals.
- Kept abreast of the latest trends, research, and techniques in dog training and behavior science.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Evaluated animals for trainability and ability to perform.
- Conducted training programs to develop or maintain desired animal behaviors.
Adoption Counselor
Little Shelter Animal Rescue And Adoptions
Elmwood, NY
04.2023 - 09.2023
- Making reference calls and veterinary checks for potential adopters
- Helped visitors to select and adopt appropriate animals based upon needs and requirements.
- Screened individuals interested in adopting pets.
- Socialized animals to prepare for adoption.
- Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
- Reviewed pet records for visits and appointments, as well as entering important data into system.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Animal Handler/transporter/caretaker
Working Paws Training
Middle Island, NY
01.2021 - 01.2022
- Reinforce training done by trainers
- Taught animals sit, stay and other basic commands.
- Transport dogs for long distances in a safe environment
- Provided animal transport using various equipment and adhered to safety protocols.
- Disinfected and properly stored transport equipment.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Provided community outreach on animal behavior through information materials and participation in special events.
- Maintained clean and orderly play yards, kennels and cages.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Volunteer Kennel Attendant
Kent Animal Shelter
Calverton, NY
04.2017 - 05.2019
- Fed animals twice daily and refilled water dish for fresh water supply
- Walked animals outside to avoid accidents in play areas and on bedding
- Kept dogs safe by remaining alert to environmental conditions
- Laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems
- Adhered to all pet care plans, medication requirements and dietary restrictions while providing care
- Offered animals ample exercise opportunities through walks and play activities
- Changed bedding to promote optimal health and comfort for each animal
- Unloaded and organized supplies and product inventory to maximize team efficiency
- Supported animal health by keeping all areas clean, neat and properly sanitized.
Floor Technician
New Yorks Finest Floor Sanding
Selden, NY
03.2014 - 03.2019
- Measured floor area to be refinished and estimated required materials
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards
- Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges
- Performed quality installations quickly and accurately while adhering to highest standards in customer service
- Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment
- Adhered to safety processes to minimize risk
Receptionist
New Yorks Finest Floor Sanding
Selden, NY
03.2014 - 03.2019
- Answered and directed incoming calls
- Maintained daily calendars, set appointments with clients and planned daily office events
- Responded to customer concerns and issues
- Coordinated and communicated with clients daily to gather information
- Entered data in software to keep records of information
- Organized and updated schedules and monthly calendar
- Scheduled and confirmed appointments.
Education
High School Diploma -
Newfield High School
Selden, NY06.2017
Skills
- Animal Handling/Care
- Animal Observation
- Job site Preparation
- Customer Service
- Problem Solving Abilities
- Client Documentation
- Safe Food Handling
- Tech-Savvy
- Client Interviewing/Documentation
- Great Work Ethic
- Honest and Dependable
- Leadership/Communication skills
Timeline
Apprentice Instructor/Kennel Technician
Canine Companion
09.2023 - 03.2025
Adoption Counselor
Little Shelter Animal Rescue And Adoptions
04.2023 - 09.2023
Animal Handler/transporter/caretaker
Working Paws Training
01.2021 - 01.2022
Volunteer Kennel Attendant
Kent Animal Shelter
04.2017 - 05.2019
Floor Technician
New Yorks Finest Floor Sanding
03.2014 - 03.2019
Receptionist
New Yorks Finest Floor Sanding
03.2014 - 03.2019
High School Diploma -
Newfield High School
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