Consistent pest control technician with history of success working as part of customer-focused team. Offering several years of related experience in addition to building customer relationships. Completes tasks of all skill levels to meet team goals.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
Work History
Residential Pest Control Technician
Cook’s Pest Control
Cullman, Alabama
08.2018 - Current
Inspected residential properties for pest infestations.
Applied pesticides and treatments according to safety protocols.
Educated clients on pest prevention and control measures.
Non-Con Order Filler
Walmart
Cullman
01.2018 - 08.2018
Filled non-conforming orders accurately and efficiently for customer satisfaction.
Organized and maintained inventory for easy access and streamlined workflows.
Collaborated with team members to resolve order discrepancies promptly.
Team Member
Chick-fil-A
Cullman, Alabama
05.2017 - 01.2018
Provided exceptional customer service during high-volume dining hours.
Maintained cleanliness and organization of dining and kitchen areas.
Assisted in training new team members on operational procedures.
Director of Operations
Chick-fil-A
Pensacola, Florida
10.2014 - 05.2017
Managed day-to-day operations of a large staff in multiple departments.
Created policies and procedures for improved workflow processes.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Team Leader
Chick-fil-A
Cullman, Alabama
04.2012 - 10.2014
Coordinated team activities to ensure project timelines were met efficiently.
Facilitated communication between departments to enhance collaboration and workflow.
Mentored junior staff, providing guidance on best practices and techniques.
Manager
Chick-fil-A
Oxford, AL
07.2008 - 04.2012
Supervised daily operations in a fast-paced restaurant environment.
Trained team members on customer service standards and procedures.
Managed inventory levels, ensuring timely restocking of supplies.
Supervisor
Chick-fil-A
Cullman, Alabama
05.2004 - 07.2008
Supervised daily operations to ensure team adherence to safety protocols.
Trained new employees on company policies and operational procedures.
Coordinated workflow between departments to optimize efficiency and productivity.
Education
Cullman High School
Cullman, Alabama
Skills
Served on production team at Daystar Church Cullman campus for over 2 years Trained on a producer role and have used what I have learned to train others who are serving in production