Cory Gentry

• Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
• Set up and operated various machine tools and jigs to produce precision parts.
• Tended machinery to identify equipment malfunctions and sources of product defects, minimizing downtime.
• Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
• Maintained accurate production records to track output and identify discrepancies. and identified hold-ups.
• Ensured timely production of high-quality products by monitoring workflows. that products were produced on time and are of good quality.
• Complied with company and OSHA safety rules and regulations.
• Followed tooling instructions and product specifications to determine and implement operational sequences.
• Operated machining equipment safely with team of operators.

• Organized merchandise racks and displays to enhance visual appeal and attract customer attention.
• Stocked merchandise with clear labels and arranged items by size or color for easy access and improved shopping experience.
• Arranged consistent shelves, bins and racks at Number locations by following established planograms.
• Designed engaging displays to create memorable shopping experiences and encourage customer interaction.
• Stocked merchandise, clearly labeling items and arranging according to size or color.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Followed orders precisely for correct items, sizes and quantities.
• Safely and securely loaded items to prevent damage during transport.

• Delivered remote assistance to customers with technical difficulties, guiding them through step-by-step resolutions to enhance problem-solving confidence.
• Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
• Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
• Cultivated expertise on company products, providing customers with accurate information to support informed decision-making.

Overcame objections with effective product demonstrations and persuasive communication skills.

Answered customers' questions about products, prices, and availability.

Developed strong customer relationships through telephone interactions and website navigation assistance.

Determined customers' needs based on sales calls and information provided in advance.

Responded promptly to customer concerns and requests, ensuring satisfaction.

Documented sales calls and customer interactions in Salesforce, facilitating seamless payment processing and delivery coordination.