Cory Graham
San Diego,CA
Summary
Reliable janitorial professional with significant experience in maintaining cleanliness and sanitation of various facilities, including commercial buildings and educational institutions. Skilled in using cleaning equipment and chemicals safely, with strong attention to health and safety standards. Known for improving cleaning processes, leading to more efficient operations and higher satisfaction among clients. Demonstrated ability to work independently or as part of a team, managing time effectively to meet deadlines.
Overview
4
4
years of professional experience
Work History
EVS Housekeeping
UCSD Medical Center
San Diego, CA
04.2024 - Current
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
- Stripped, sealed and polished floors.
- Greeted visitors warmly upon entering the facility; provided directions or assistance when necessary.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
Online Sales Associate
TC's Rockets
San Diego, CA
09.2021 - 01.2023
- Implemented changes requested by management for updating content on the website.
- Implemented changes based on feedback from customers regarding website usability.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Developed and maintained relationships with customers to ensure customer satisfaction.
- Learning how to use various programs such as Excel, Word, Stamps.com.
Cashier and Food Handler
Rockets Pizza and Subs
San Diego, CA
12.2020 - 01.2023
- Keeping inventory and stock of all foods and containers for food products.
- Making sure all customers are satisfied with great-quality food.
- Keeping the restaurant clean and nice-looking for when customers come in.
- I was one of the dough makers/rollers; all of the dough is made in-house.
- As one of the previous managers, I made sure all employees were keeping up with daily tasks.
Education
High School Diploma -
Patrick Henry High School
San Diego, CA06-2014
Skills
- Dusting surfaces
- Waste disposal
- Biohazard cleanup
- Sanitation protocols
- Furniture moving
- Carpet cleaning
- Restroom cleaning
- Maintaining inventory
- Chemical handling
- Trash removal
- Safety procedures
- Storage area organization
- Time management
- Soiled linen removal
- Waste management
- Sanitation procedures
- Customer service
- Problem-solving
- Biohazard management
- Email communication
- Upselling
- Product knowledge
- Critical thinking
- Account management
- Email management
- Active listening
- Call center experience
- Customer complaint resolution
Timeline
EVS Housekeeping
UCSD Medical Center
04.2024 - Current
Online Sales Associate
TC's Rockets
09.2021 - 01.2023
Cashier and Food Handler
Rockets Pizza and Subs
12.2020 - 01.2023
High School Diploma -
Patrick Henry High School
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