YVONNE RILEY
Miami,FL
Summary
Dedicated housekeeping professional with extensive experience at East Ridge Retirement Village, recognized for elevating guest satisfaction through meticulous laundry services and sanitation protocols. Proven ability to enhance cleanliness standards and promote a safe environment, demonstrating strong attention to detail and effective communication skills. Committed to maintaining high-quality service in all tasks.
Overview
11
11
years of professional experience
Work History
Evs Housekeeping
Workforce Brokers
07.2025 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Promoted a positive workplace culture by actively participating in team meetings, trainings, and performance evaluations.
- Cleaned elevators, glass, and planters in public areas.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Housekeeping and Laundry Attendant
East Ridge Retirement Village
07.2020 - 07.2025
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Supported hotel sustainability efforts through responsible waste disposal and recycling initiatives as part of daily duties.
- Elevated guest satisfaction rates through exceptional care for their items during laundry service, ensuring proper handling and storage of delicate garments.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
Evs Housekeeping
the Falls Mall
02.2020 - 12.2020
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
School Custodian
Miami Dade Public Schools
05.2015 - 09.2019
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Checked in and stocked inventory throughout facility.
- Completed routine floor stripping, sealing, and finishing.
- Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
Education
No Degree -
Miami Northwestern Senior High
Miami, FLSkills
- Dusting surfaces
- Carpet cleaning
- Laundry services
- Sanitation protocols
Timeline
Evs Housekeeping
Workforce Brokers
07.2025 - Current
Housekeeping and Laundry Attendant
East Ridge Retirement Village
07.2020 - 07.2025
Evs Housekeeping
the Falls Mall
02.2020 - 12.2020
School Custodian
Miami Dade Public Schools
05.2015 - 09.2019
No Degree -
Miami Northwestern Senior High