Summary
Work History
Education
Skills
Timeline
Generic

Cory Griffith

Clarksville,TN

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in delivering exceptional customer service at Paychex Inc. Proven ability to enhance team performance through effective training and collaboration. Adept at developing tailored solutions, ensuring client satisfaction, and optimizing operational efficiency in fast-paced environments.

Work History

Rapid Response Team

Paychex Inc
2022 - 2025
  • Take overflow calls when a client's dedicated specialist is unavailable, providing service in a fast-paced, transactional environment.
  • Build trust with clients and contribute to client retention by consistently exceeding expectations.

Flex Trainer

Broadpath
2020 - 2022
  • Developed and delivered training programs on operational procedures and safety protocols.
  • Facilitated workshops to enhance team skills and knowledge retention.
  • Evaluated trainee performance and provided constructive feedback for improvement.
  • Collaborated with management to identify training needs and adjust curricula accordingly.

Licensed Insurance Agent

Aflac
2019 - 2020
  • Developed comprehensive insurance plans tailored to client needs, enhancing customer satisfaction.
  • Guided clients through policy options, ensuring clarity and understanding of coverage details.

Delivery Driver

FedEx
2018 - 2019
  • Delivered packages accurately and efficiently, ensuring timely arrival at customer locations.
  • Maintained vehicle cleanliness and performed routine inspections to ensure operational safety.
  • Utilized GPS technology to optimize delivery routes, enhancing overall efficiency.
  • Coordinated with dispatchers to manage delivery schedules and address customer inquiries.

Sales Representative

Verizon Wireless
2017 - 2018
  • Cultivated relationships with clients to enhance customer satisfaction and loyalty.
  • Analyzed market trends to identify sales opportunities and adjust strategies accordingly.
  • Developed and delivered persuasive product presentations to diverse client groups.

Education

Some College (No Degree) - Business

University of Phoenix
Tempe, AZ

Some College (No Degree) - Business

Truett-McConnell College
Watkinsville, GA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Rapid Response Team

Paychex Inc
2022 - 2025

Flex Trainer

Broadpath
2020 - 2022

Licensed Insurance Agent

Aflac
2019 - 2020

Delivery Driver

FedEx
2018 - 2019

Sales Representative

Verizon Wireless
2017 - 2018

Some College (No Degree) - Business

University of Phoenix

Some College (No Degree) - Business

Truett-McConnell College

Similar Profiles

CREATE PROFILE