Cory Lujan

• Elevated client retention and sales by mastering Saks' merchandise and trends, providing personalized styling and round-the-clock service through various tech platforms.
• Built and nurtured strong client relationships, driving repeat business and meeting sales targets through expert knowledge and an entrepreneurial client engagement strategy.

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CORY LUJAN
North Hills, CA 91343 | 818-399-2449 | CLap77@ymail.com

Professional Summary
Highly accomplished Luxury Sales Associate with over two decades of experience, specializing in delivering exceptional sales results with annual revenues exceeding $1.9 million. Renowned for providing unparalleled client experiences through meticulous engagement, diligent follow-up, and expert fashion advice for both men and women, thereby cultivating profound store loyalty and brand allegiance.

Core Competencies

• Expertise in High-End Men's and Women's Apparel
• Strategic Client and Employee Relationship Management
• Advanced Retail Merchandising Techniques
• Leadership, Team Building, and Collaborative Efforts
• Comprehensive Knowledge in Retail Operations and Human Resources
• Self-Directed with a Proactive Approach to Sales and Customer Service
• Acute Awareness of Fashion Trends and Market Dynamics

Professional Experience

Style Advisor, Saks Fifth Avenue, Beverly Hills, CA
July 2021 - Present

• Spearhead men's designer shoe sales, consistently surpassing monthly targets and working towards achieving a prestigious million-dollar sales portfolio.
• Excel in providing personalized styling consultations, leveraging deep product knowledge to meet clients' needs and finalize sales.
• Champion the promotion of the SFA card, significantly exceeding established goals.
• Employ advanced digital tools for client engagement, including personalized outreach and efficient order processing.
• Acknowledged for exceptional asset protection awareness with numerous accolades.
• Play a pivotal role in visual merchandising, enhancing brand visibility and appeal.

• Distinguished as a top sales performer, with annual sales milestones surpassing $1.9 million, consistently earning 'Exceeds Expectations' ratings.
• Innovated customer engagement through the BNY Selling Ceremony, significantly boosting customer loyalty and repeat business.
• Excelled in deploying strategic sales tactics, including personalized clienteling, promotional initiatives, and cross-merchandising, to foster brand loyalty.
• Cultivated a collaborative work environment, contributing to team success and store aesthetics.
• Honored with an 'Innovation' award for outstanding contributions to store merchandising and creative displays.