Dynamic leader with expertise in operations management and CAD software proficiency, previously at Straight Edge Contractors LLC. Enhanced client relations and streamlined processes, boosting efficiency by 20%. Skilled in conflict resolution and project management, consistently delivering high-quality results. Recognized for adaptability and fostering strong team collaboration.
Knowledgeable with Computer Software with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Hardworking employee enthusiastic about learning the oil field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Engineering professional with extensive experience in technical drafting and design. Known for delivering accurate and detailed technical drawings that meet project specifications. Focus on team collaboration and achieving results while adapting to changing project requirements. Proficient in CAD software and technical documentation.
Civil Engineer focused on delivering exceptional results as part of high-performance teams. 10+ years of experience in Drafting Prints. Ready for new challenges in drafting role with exciting company.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Straight Edge Contractors LLC
03.2015 - Current
Managed daily operations, ensuring timely project completion and adherence to quality standards.
Developed and maintained strong client relationships, enhancing customer satisfaction and repeat business.
Oversaw budgeting and resource allocation, optimizing project costs while maintaining high service quality.
Recruited, trained, and mentored staff, fostering a skilled workforce committed to safety and efficiency.
Implemented process improvements that streamlined workflows and increased operational efficiency across projects.
Utilized construction management software for project tracking, documentation, and communication with stakeholders.
Managed numerous calls a day
Coordinated subcontractor activities, ensuring alignment with project timelines and quality expectations.
Coordinated subcontractor activities, ensuring alignment with project timelines and quality expectations.
Ensured compliance with industry regulations and safety protocols, minimizing risks on job sites.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed business plan, processes and procedures to provide superior products and service to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Negotiated contracts with vendors to secure favorable terms for the business.
Trained and motivated employees to perform daily business functions.
Implemented effective financial management practices, improving cash flow and profitability.
Assessed income and expenses and adapted plans to improve profit levels.
Optimized workflow processes through careful analysis of operational needs and resource allocation.
Operated with safety and skill to avoid accidents and delays.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Removed and unloaded packages from delivery trucks for customer deliveries, using extreme care to avoid damage to goods.
Managed daily operations, ensuring compliance with safety regulations and quality standards.
Oversaw project timelines and resource allocation to optimize workflow efficiency.
Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
Implemented project management software to streamline communication and tracking across teams.
Evaluated subcontractor performance, ensuring alignment with company standards and client expectations.
Conducted regular site inspections to enforce safety protocols and maintain operational integrity.
Analyzed project outcomes to identify areas for improvement and drive future success strategies.
Plot Designer/Equipment Operator
Jackson County Utility Authority
01.2014 - 08.2016
Developed innovative design solutions enhancing operational efficiency and user experience.
Collaborated with cross-functional teams to create visually appealing marketing materials.
Conducted regular design reviews, ensuring adherence to brand guidelines and project specifications.
Streamlined design processes through implementation of new software tools and best practices.
Land survey and Drawn to spec using state of the art software
Won best Property Plot drawn and used it as an Ideal Plot Drawing to teach others in the Company Handbook of property plot
Led design initiatives for community outreach projects, increasing public engagement with utility services.
Streamlined design processes, resulting in increased efficiency and faster project completion times.
Obtained approval of concepts by submitting rough drafts to management or to client.
Designed eye-catching promotional materials, driving increased event attendance and participation rates.
Designed Tools for machining pipe into the ground more efficiency on job labor
Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly.
Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
Optimized web graphics for faster loading times, improving overall site performance.
Streamlined design process by implementing new collaboration tools, reducing project turnaround time.
Created sketches and technical drawings to present design concepts to clients.
Identified design requirements for each project.
Developed new product design system to improve efficiency and productivity.
Utilized various software programs, creating 3D models of design concepts.
Prepared detailed reports on design progress and performance.
Operated heavy machinery to ensure efficient material movement and processing.
Conducted routine inspections to maintain equipment safety and functionality.
Operated range of heavy equipment on regular basis with advanced skill.
Operated machining equipment safely with team of operators.
Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Drove vehicles to and from work sites and maintained clean driving record.
Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
Graded earth and smoothed surfaces as part of projects or finish work.
Continuously updated skills through participation in industry-related training programs and seminars.
Utilized GPS systems to accurately survey and grade terrain for worksite preparation.
Enhanced project outcomes by adjusting equipment settings according to specific job requirements.
Operated specialized attachments to complete tasks efficiently, such as using a hydraulic breaker for rock excavation projects.
Assisted with safe materials transport between work sites to reduce downtime.
Owner/Operator
McHughs Plumbing, Htg, & AC
01.2002 - 06.2012
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
Fostered strong professional network and partnership building skills to connect with quality leads.
Contributed positively to the local community through involvement in various events or charitable organizations.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Documented mileage, deliveries, pickups, customer issues and damages.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Completed routine maintenance on truck to keep in working order.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Completed preventive maintenance checks and basic repairs to vehicles.
Managed daily operations, ensuring timely project completion and adherence to quality standards.
Developed and maintained strong client relationships, enhancing customer satisfaction and repeat business.
Utilized construction management software for project tracking, documentation, and communication with stakeholders.
Coordinated subcontractor activities, ensuring alignment with project timelines and quality expectations.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Managed approximately 20-40 calls per day
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed business plan, processes and procedures to provide superior craftsmanship to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Trained and motivated employees to perform daily business functions.
Implemented effective financial management practices, improving cash flow and profitability.
Education
Bachelor of Science - Architectural Drafting
Southeast Missouri State University
Cape Girardeau, MO
07-1998
High School Diploma -
Egyptian High School
Tamms, IL
04-1995
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Architectural drafting
Detail-oriented
Electrical drafting
Assembly drawings
Manufacturing processes
Civil drafting
Structural drafting
Piping and instrumentation diagrams
Material selection
Computer-aided design
Engineering change orders
Design for manufacturing
Bill of materials creation
Team collaboration
Conflict resolution skills
Verbal/written communication
Deadline oriented
Project management
Interpersonal relations
Technical drawing
Schematics
Engineering design
CAD software proficiency
Construction techniques
Electrical
Codes compliance
Vendor sourcing
Building codes
HVAC
Urban planning
Data acquisition
Site grading
Stormwater management
Erosion control
Drainage design
Draft reviews
Design background
Hand sketching
Surveying
Problem-solving
Time management
Attention to detail
Reliability
Construction scheduling
Excellent communication
Adaptability and flexibility
Verbal and written communication
Site inspection
Self motivation
Measurements and calculations
Technical troubleshooting
Client relations
Interpersonal skills
Interests
I live to Deer Hunt back in Missouri once a year I also love Hunting dove, Canadian Geese, and Mallard Ducks in Olive Branch, IL
Woodworking
Drone Piloting
Crafting and DIY Projects
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
I enjoy helping others and giving back to the community
I like working with my hands and fixing things
Fundraising Events
I participate in a variety of outdoor recreational activities
