Cory Nelms
FedEx
Dallas,TX
11
years of professional experience
Reliable delivery driver with strong problem-solving skills and a clean driving record. Demonstrated success in optimizing delivery routes and maintaining vehicle safety, committed to providing outstanding customer service and ensuring timely deliveries.
Work History
Delivery Driver
6 Years 1 Month- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Coordinated with dispatch to optimize delivery routes, improving overall efficiency.
- Operated delivery vehicles safely, adhering to all traffic regulations and safety protocols.
- Maintained accurate records of deliveries, enhancing accountability and tracking.
- Trained new drivers on company policies and safe driving practices, fostering team development.
- Monitored vehicle maintenance needs, ensuring operational reliability and minimizing downtime.
- Resolved customer inquiries and issues promptly, enhancing service quality and relationships.
- Implemented best practices for package handling, reducing damage rates during transit.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in a polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Improved delivery accuracy by diligently checking orders before departure.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Kept detailed records of deliveries and money received from customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Inspected load security and checked for damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Filled out load paperwork and DOT-mandated log books.
Drywall Finisher
4 Years 11 Months- Applied finishing techniques to achieve smooth, even surfaces on drywall installations.
- Operated various hand and power tools for precise application and finishing of drywall materials.
- Inspected finished work for accuracy and adherence to project specifications before final approval.
- Collaborated with team members to ensure timely completion of projects while maintaining quality standards.
- Implemented quality control measures, reducing rework by identifying issues early in the finishing process.
- Applied tape to seal joints by embedding into sealing compound.
- Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
- Removed damaged drywall and wallpaper to prepare for new installations.
- Measured and marked cutting lines on drywall for lengths, heights and penetrations.
- Increased job efficiency with mastery of various hand tools and power tools, such as trowels, joint knives, and sanders.
- Prepared work area, tools and equipment for job site.
- Received consistent excellent feedback on work quality and customer service.
- Minimized errors during installations through careful interpretation of blueprints, sketches or verbal instructions from supervisors or clients.
- Maintained a safe working environment by adhering to safety protocols and properly disposing of debris.
- Ensured long-lasting quality workmanship by consistently inspecting finished surfaces for defects or inconsistencies before final approvals.
- Applied sealing compound over cracks, holes, and nail heads using trowels, broad knives or spatulas.
- Upheld strict adherence to building codes and regulations while executing all tasks related to drywall finishing.
- Completed installation of drywall sheets on commercial and residential properties.
- Reduced material waste by accurately measuring, cutting, and fitting drywall panels to specific dimensions.
- Maximized project success by providing accurate estimates for labor and materials, ensuring budgetary constraints were met.
- Cut and hung drywall on walls and ceilings, taping and finishing joints and corners.
- Screwed metal and wooden studs into frames.
- Cut and installed decorative framing and trim.
Education
High School Diploma
Skills
Clean driving record
Valid driver's license
Defensive driving
Dependability
Punctuality
GPS navigation
GPS and route planning
Clean driving history
Loading and unloading
Cargo handling
Vehicle inspection
Trip inspections
Vehicle maintenance
Preventive vehicle maintenance
Delivery recordkeeping
Driver safety training
Load management
Load balancing
Problem-solving
Customer service
Team collaboration
Dependability
Defensive driving training
Regulatory compliance
Logistics
Load management
Traffic laws
Timeline
Delivery Driver
FedEx
07.2020 - CurrentRead More
Drywall Finisher
Chris Cullum Drywall
08.2015 - 07.2020Read More
West Mesquite High School
High School Diploma
Read More