Cory Richards
Wilmington,NC
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
17
17
years of professional experience
Work History
Counter Salesperson/Inside Sales Representative
IW Building Supply
08.2014 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Shipping/Receiving Orders for Otis Elevator
CED/All Phase Electric Supply
08.2020 - 05.2024
- Consistently met deadlines for order fulfillment, ensuring customer satisfaction and repeat business.
Warehouse Worker
Progressive Alloy Steels Unlimited
01.2007 - 01.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
High School Diploma -
West Florence High School
Florence, SC05.2007
Skills
- Quick Learner
- Goal-oriented mindset
- Upselling strategies
- Building rapport
- Product Demonstration
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Reliable and Responsible
Timeline
Shipping/Receiving Orders for Otis Elevator
CED/All Phase Electric Supply
08.2020 - 05.2024
Counter Salesperson/Inside Sales Representative
IW Building Supply
08.2014 - Current
Warehouse Worker
Progressive Alloy Steels Unlimited
01.2007 - 01.2013
High School Diploma -
West Florence High School
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