Cory Sampogna
Escanaba,MI
Summary
Skilled in water restoration with comprehensive knowledge of industry standards, safety protocols, and equipment operation. Demonstrates strong problem-solving abilities, coupled with keen attention to detail for damage assessment and repair. Strong customer service skills noted for compassionate communication in crisis situations. Impact made through successful restoration projects resulting in client satisfaction and repeat business.
Overview
19
19
years of professional experience
Work History
Water Restoration Technician
D & L Restoration and Janitorial
Escanaba, Michigan
11.2021 - Current
- Removed debris from work area after each job was completed.
- Extracted standing water from the premises using wet-vacs and pumps.
- Inspected and assessed water damage in residential homes.
- Worked closely with subcontractors when needed during larger projects.
- Repaired damaged walls, floors, ceilings, and other structures within the residence.
- Performed demolition of affected materials, such as drywall, flooring, and insulation.
- Performed grounds and equipment maintenance to keep facility running smoothly.
Lead Sales Representative
Cloverland Distributing
Escanaba, Michigan
05.2023 - 10.2024
- Resolved any customer complaints or issues promptly while ensuring a positive experience for all parties involved.
- Collaborated with marketing team to create promotional materials such as brochures, flyers.
- Developed and implemented successful sales strategies to achieve revenue goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
Line Clearance Forman
Bugle Contracting
Escanaba
02.2017 - 01.2021
- Created detailed reports on job progress and submitted them to management on time.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Developed and implemented strategies to improve team productivity.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Assessed work area conditions for potential hazards or risks.
- Supervised activities of personnel assigned to various tasks during construction jobs.
- Managed workers at various experience levels in construction and restoration projects.
Quality Control Technician
Payne and Duncan
Gladstone, MI
02.2015 - 04.2017
- Utilized a variety of measuring instruments including calipers, micrometers, gauges and other precision tools.
- Provided lab staff with samples for testing to check quality and safety of finished products.
- Assisted with correcting systemic problems in order to eliminate errors.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Conducted frequent quality and compliance reviews of production work.
Infantry Soldier
U.S ARMY FT. Riley
Manhattan , Kansas
11.2005 - 04.2009
- Monitored communications systems for orders, instructions and alerts.
- Assisted with the maintenance of weapons, equipment and vehicles.
- Coordinated fire support activities with other units on the battlefield.
- Performed reconnaissance and surveillance operations in support of combat operations.
- Adapted to rapidly changing tactical situations to achieve mission objectives.
Education
High School Diploma -
Bark River Harris
Bark River, MI05-2005
Skills
- Building material evaluation
- Water damage assessment
- Mold remediation
- Sample collecting
- Laboratory testing
- Chemical handling
- Hazardous materials handling
- Equipment operation
- Documentation skills
- Preventive Maintenance
- Sheet metal roofing
- Effective leader
- All-weather worker
- Rough carpentry framing
- Residential roofing
- Customer communications
- Crew scheduling
- Blueprint reading
- Tool operation and maintenance
- Residential construction
- First aid training
- Roof installation
- Team player
- Quality control analysis
Timeline
Lead Sales Representative
Cloverland Distributing
05.2023 - 10.2024
Water Restoration Technician
D & L Restoration and Janitorial
11.2021 - Current
Line Clearance Forman
Bugle Contracting
02.2017 - 01.2021
Quality Control Technician
Payne and Duncan
02.2015 - 04.2017
Infantry Soldier
U.S ARMY FT. Riley
11.2005 - 04.2009
High School Diploma -
Bark River Harris