Cory Slack
Columbus
Summary
Dynamic professional with a proven track record at Lindey's, excelling in advanced conflict management and fostering interpersonal dynamics. Adept at training teams and enhancing operational efficiency, I leverage strong leadership skills to create inclusive environments and drive exceptional service delivery. Committed to achieving results through effective communication and strategic problem-solving.
Overview
16
16
years of professional experience
Work History
Supervisor
Lindey's
Columbus, OH
10.2025 - Current
- Trained and mentored new team members on operational procedures and best practices.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and guest satisfaction.
- Resolved operational issues promptly, maintaining smooth workflow and minimizing disruptions.
Facility Manager
Star House
Columbus, OH
03.2018 - 05.2018
- Oversaw daily operations of facilities, ensuring compliance with safety standards and regulations.
- Implemented preventive maintenance programs to enhance building efficiency and longevity.
- Managed vendor relationships, negotiating contracts for services and supplies to optimize costs.
- Led team in developing facility management strategies that improved service delivery and operational performance.
FOH Team Member
Lindey's Restaurant and Bar
Columbus, OH
09.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Took and processed orders accurately, utilizing point-of-sale systems for efficient transactions.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on restaurant policies and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Independent Contracted Driver
Lyft
Columbus, OH
08.2018 - Current
- Provided excellent customer service by addressing passenger inquiries and concerns promptly; receiving over 8,000 5 star reviews
- Ensured timely and safe transportation for passengers across designated routes.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated efficiently using GPS technology to optimize routes and minimize wait times.
Child Welfare Case Manager
Franklin County Children Services
Whitehall, OH
06.2018 - 03.2021
- Conducted comprehensive assessments to determine child safety and family needs.
- Developed and implemented individualized safety plans for at-risk families.
- Collaborated with community resources to facilitate access to essential services.
- Provided crisis intervention support to families experiencing acute challenges.
- Trained and mentored new case managers in best practices and procedural guidelines.
Advocate
Disability Rights Ohio
Columbus, OH
06.2021 - 03.2022
- Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
- Developed strategies to resolve cases in client's best interest.
- Reviewed all incidents for Ohio's 92 Private Mental Health Hospitals to determine if abuse or neglect had occurred.
- Conducted Investigations into abuse and neglect allegations.
Assistant Marching Band Director
Cardington-Lincoln Schools
Cardington, OH
08.2016 - 11.2017
- Mentored students, fostering leadership skills and encouraging peer support within the band program.
- Supervised students during rehearsals, travel and games.
- Led sectionals focusing on technical precision and musicality, resulting in improved individual performance.
Youth Advocate
Star House
Columbus, OH
09.2015 - 03.2018
- Developed and implemented polices and procedures for the drop-in center.
- Utilized professional deescalation and conflict resolution sills.
- Established positive and professional relationships with guests.
Landscaper
Singing Springs Nursery and Garden Center
Cardington, OH
05.2010 - 08.2016
- Created and implemented landscape designs enhancing aesthetic appeal of residential and commercial properties.
- Operated and maintained landscaping equipment ensuring optimal performance and safety standards.
- Trained junior landscapers on effective horticultural practices and equipment usage for improved team efficiency.
- Engaged in sales promoting high priced plants and other supplies.
Education
Bachelor of Science - Social Work
The Ohio State University
Columbus, Ohio, OH05-2018
Skills
- Advanced Conflict & Crisis Management: expertise in crisis management and deescalation to effectively navigate challenging guest situations and maintain a calm environment
- Interpersonal Dynamics: Strong foundation in understanding human development and behavior, coupled with reading body language allows for proactive customer service and effective team management
- Diverse Culture and Professionalism: professional interviewing skills and experience working with diverse cultures ensuring a respectful and inclusive dining environment for both guests and staff
- Systems Management & Resource Coordination: Expertise in managing complex caseloads through meticulous documentation, strategic scheduling, and the optimization of limited resources to ensure seamless service delivery
Timeline
Supervisor
Lindey's
10.2025 - Current
FOH Team Member
Lindey's Restaurant and Bar
09.2024 - Current
Advocate
Disability Rights Ohio
06.2021 - 03.2022
Independent Contracted Driver
Lyft
08.2018 - Current
Child Welfare Case Manager
Franklin County Children Services
06.2018 - 03.2021
Facility Manager
Star House
03.2018 - 05.2018
Assistant Marching Band Director
Cardington-Lincoln Schools
08.2016 - 11.2017
Youth Advocate
Star House
09.2015 - 03.2018
Landscaper
Singing Springs Nursery and Garden Center
05.2010 - 08.2016
Bachelor of Science - Social Work
The Ohio State University