Cory Vazquez
Port Saint Lucie
Summary
Positive and upbeat team member with 7 years of serving/waiting experience in fast-paced settings. Highly adaptable to different customer needs. Build trust with customers and co-workers to promote satisfaction, resolve concerns and maintain long-term loyalty. Motivated television broadcaster offering exceptional writing and copyedit skills, as well as in-depth knowledge of newsgathering and publishing tools and technologies. Also successful in developing feature articles, short stories, editorial pieces and broadcast scripts. Upbeat with expertise in customer service and conflict-resolution techniques. Seeking to transition into new role in dynamic and fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server/Bartender
Loblolly Pines Yacht & Golf Club
Hobe Sound
01.2024 - Current
- Greeted and seated members and guests promptly upon arrival.
- Served food and beverages according to club standards and guest preferences.
- Maintained cleanliness of tables, dining areas, and service stations throughout shifts.
Server/Bartender
Lakewood Country Club
Lakewood
05.2021 - 12.2024
Server
Floridian National Yacht & Golf Club
Palm City
11.2021 - 04.2021
- Supported team members by delivering food and bringing requested items to meet table needs.
- Club Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Interacted enthusiastically with customers and co-workers to promote pleasant atmosphere for all individuals.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Inquired about meal satisfaction with diners and collected feedback for kitchen staff and management.
- Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests.
- Maintained current menu knowledge to provide accurate information and help customers make selections.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Server
Mountaintop Golf and Lake Club
Cashiers
05.2019 - 10.2019
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Achieved high customer satisfaction scores by de-escalating complaints quickly.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Waiter
Saint Lucie Draft
Port Saint Lucie
06.2013 - 10.2018
- Checked on all tables at appropriate intervals to refill drinks and respond to requests.
- Upsold other menu items to increase average check per person.
- Checked order accuracy and food quality before delivering to customers.
- Sprayed all racked items with hot water to loosen and remove food residue.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Calculated charges, issued table checks and collected payments from customers.
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Maximized table turns and rotated seating for optimal guest satisfaction.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit different customers preferences.
- Guided guests through menu options while demonstrating thorough knowledge of food, beverages and ingredients.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Vacuumed carpets and swept floors to clear of debris.
Busser
Bagel Brothers
Port Saint Lucie
02.2012 - 11.2012
- Removed trash, spills and trays to keep areas clean and professionally organized.
- Restocked condiments and drink station supplies to meet expected customer needs.
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
- Increased productivity by working quickly, helping other bussers and looking for ways to improve.
- Swept floors and maintained sweep logs.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Education
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FLSkills
- Effective communication
- Content development and selection
- Superior organization skills
- Adaptable
- Excellent multi-tasking
- News stories
- Cheerful and energetic
- Superb writer
- Effective team player
- Self-motivated
- Superior communication skills
- Strong creative vision
- Flexible scheduling
- Natural leader
- High-energy attitude
- Strong interpersonal skills
- Organized
- Focused
- Courteous demeanor
- Effective interviewer
- Dependable and reliable
- Customer Service
- Server
- Fast learner
- Customer service
- Upselling
Certification
Food Handler Certificate
Timeline
Server/Bartender
Loblolly Pines Yacht & Golf Club
01.2024 - Current
Server
Floridian National Yacht & Golf Club
11.2021 - 04.2021
Server/Bartender
Lakewood Country Club
05.2021 - 12.2024
Server
Mountaintop Golf and Lake Club
05.2019 - 10.2019
Waiter
Saint Lucie Draft
06.2013 - 10.2018
Busser
Bagel Brothers
02.2012 - 11.2012
High School Diploma -
Fort Pierce Central High School