Summary
Overview
Work History
Education
Skills
Timeline
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Erica Cochran

Martinsville

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling task of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

10
10
years of professional experience

Work History

Server/Bartender

Buffalo Wild Wings
Wilmington
06.2014 - 04.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Put orders into a POS system.
  • Cashed out customers and handled a cash register drawer.

Nail Technician

Clips and Tips
Washington Court House
05.2013 - 05.2014
  • Provided manicures, pedicures and nail treatments to clients.
  • Developed creative designs on nails using a variety of colors and materials.
  • Responded promptly to customer inquiries and complaints.

Education

High School Diploma -

East Clinton High School
Lees Creek, OH
05-2013

Skills

  • Order taking
  • POS operation
  • Cash handling
  • Food delivery
  • Supply restocking
  • Customer service
  • Time management
  • Attention to detail
  • Conflict resolution
  • Effective communication
  • Sales support
  • Customer relationship management
  • Problem solving
  • Effective customer upselling

Timeline

Server/Bartender

Buffalo Wild Wings
06.2014 - 04.2023

Nail Technician

Clips and Tips
05.2013 - 05.2014

High School Diploma -

East Clinton High School

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