Cory Vivian
Reno
Summary
Obtain a service-based role where there is room for advancement and growth. Maximizing 8+ years of experience optimizing productivity, efficiency, and service quality across various environments. I bring an eager but methodical approach to customer service, schedule coordination, and time management.
Overview
9
9
years of professional experience
Work History
Bartender
Rum Sugar Lime
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Floor Server
The Parlor
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender / Server
Hidden Valley Country Club
06.2024 - 09.2024
- Managed high-traffic operations effectively during events and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Performed opening and closing duties for the bar, following standardized protocols.
Bartender / Server
Pop's Public House
01.2023 - 01.2024
Bartender / Server
Westside Grill
01.2019 - 01.2024
Courtesy Clerk / Cashier
Nob Hill
01.2016 - 01.2018
Education
High School -
Christopher High School
Skills
- Workflow processes
- Bartending
- Customer relationship management
- Knowledge of spirits, wines, and beers
- Upselling
- De-escalation
- Process improvements
- Professional development
- Adaptability
Technical Licenses Certificates
Complete Alcohol Awareness license.
Timeline
Bartender / Server
Hidden Valley Country Club
06.2024 - 09.2024
Bartender
Rum Sugar Lime
01.2024 - Current
Floor Server
The Parlor
01.2024 - Current
Bartender / Server
Pop's Public House
01.2023 - 01.2024
Bartender / Server
Westside Grill
01.2019 - 01.2024
Courtesy Clerk / Cashier
Nob Hill
01.2016 - 01.2018
High School -
Christopher High School
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