Logan Baker
Las Vegas,NV
Summary
Trustworthy employee with a background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations. Customer satisfaction guaranteed every time!
Overview
12
12
years of professional experience
Work History
Server/Bartender/Manager's Assistant
Outback Steakhouse
Fort Lauderdale, FL - Las Vegas, NV
09.2018 - Current
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Maintenance tasks needed to be completed including indoor and outdoor upkeep of the restaurant
- Always placing in Upselling and Google Review competitions
Pharmacy Technician
Publix Pharmacy
Fort Lauderdale, FL
09.2018 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Developed and implemented improvements to pharmacy organization system.
- Counseled customers on medications, appropriate dosage and potential side effects.
Cashier
Price Chopper
Middle Granville, NY
05.2015 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Competed and won in competitions to raise money for those in need
Catering Assistant
Scottie's
Granville, NY
01.2014 - 03.2017
- Assisted in food preparation and presentation for diverse catering events.
- Coordinated logistics for equipment and supplies to ensure timely service delivery.
- Maintained high standards of cleanliness and organization in work areas.
- Supported team members during peak event hours to enhance service efficiency.
Education
High School Diploma -
Granville Jr Sr Highschool
Granville, NY05.2018
Skills
- Sales Goal Achievement
- Equipment Troubleshooting
- Customer Loyalty
- Team-Building Exercises
- Employee Communications
- Staff Orientation and Training
- Goal Attainment
- Directing Team Members
- Call Handling
- Workflow Processes
- Hazard Elimination
- Personnel Management
Timeline
Server/Bartender/Manager's Assistant
Outback Steakhouse
09.2018 - Current
Pharmacy Technician
Publix Pharmacy
09.2018 - 10.2021
Cashier
Price Chopper
05.2015 - 08.2018
Catering Assistant
Scottie's
01.2014 - 03.2017
High School Diploma -
Granville Jr Sr Highschool