Accomplished IT leader with strong background in infrastructure design and management, IT service delivery, disaster recovery and collaborative team leadership.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Systems Architect
STAR Financial Bank
Fort Wayne, IN
12.2014 - Current
Manage data center technologies (server, virtualization, storage, backup, security, cloud-based solutions; also provide as a backup for the networking team); includes patch management an vulnerability remediation
Work with other senior engineers and project managers to design, implement and maintain new organization technologies
Ongoing system reviews/refreshes/migrations with a focus of incorporating best practices, improving efficiencies and High Availability & Disaster Recovery
Regular policy, procedure and standard development and review
Provide guidance and technical oversight for junior peers
Participate in RCA, DR and strategic planning exercises
Major project involvement: Web application firewall migration, storage migration, HQ relocation, 4|sight/DPS, DR relocation
Lead Systems Engineer (2018-2021)
Senior Server Engineer (2014-2018)
System Administrator
Idema (MorphoTrust USA, Safran)
Fort Wayne, IN
01.2011 - 01.2014
Manage Federal/Government/State customer Tier3 datacenter environment. Typical customer had an average of 30 servers (Primarily Windows flavors) with few Sun, Linux. Hardware included Dell, HP, Fujitsu, Cisco.
Managed OS Updates, Symantec Antivirus, Hardware health, Performance reporting and monitoring.
Design and implement customer environment refreshes (often $250k+ projects). Typical projects included moving from physical servers to pure virtualization utilizing Fujitsu Blade technology coupled with Eternus SANs and VMware vSphere.
Conversion of storage technology from direct attach to FC SAN using Fujitsu Eternus DX80/90 and Brocade Fibre switching equipment.
Managed in-house QA/Testing virtual environment. Approximately 150 virtual servers.
Microsoft Systems Support Specialist
Medical Informatics Engineering (MIE)
Fort Wayne, IN
01.2008 - 01.2011
Manage all aspects of 30+ Microsoft Windows 2000/2003/2008 Servers (AD, Exchange, Backup, Antivirus, Data, etc.)
Assist with help desk technical support, troubleshooting customer issues consisting of MIE’s WebChart application, printing, PC and network (LAN/WAN).
Internal Windows Administrator (AD, Exchange, file shares, remote connectivity, etc.)
Field Technician - Medical
Bradford-Scott Data Corporation
Fort Wayne, IN
03.2005 - 01.2008
Windows 2000/2003 Server & 9x/XP workstations, and SCO Unix
In-house server/workstation builds for onsite installation
Onsite and phone support for customer LAN/WAN; Remote and home office VPN setup
Internal network support for Fort Wayne office (server, backups, and remote/network connectivity issues)
Systems Associate
CU*Answers / WESCO Net
Grand Rapids, MI
01.2003 - 01.2006
Systems Coordinator for converting Credit Unions to our CU
Answers Data Processing System (determine network hardware requirements for conversion process; server, workstations, printers, firewalls, etc…)
Set up Windows 2003 servers for clients with AD, Exchange, Trend Micro C/S/M, Symantec/Veritas Backup Exec
Troubleshooting client-side issues relating to workstation performance, printing, and LAN/WAN connectivity internally and back to CU
Answers (Frame-Relay from customer to CUA)
Assisted in developing improvements to our software update procedures
Firewall installation and configuration (onsite & remotely), handled proposals for hardware/software purchasing, maintenance, and managed services (server & firewall)
Weekly server audits: Checking event logs and fixing, verifying server updates, verifying centrally managed antivirus is working and pushing updates out to all clients.
Education
Master of Science - Information Technology Management
Western Governors University
01.2017
Bachelor of Science - Information Technology
Western Governors University
01.2015
Associates of Applied Science - Networking Technologies
Ivy Tech State College
01.2002
Associates of Applied Science - PC Support & Administration
Ivy Tech State College
01.2002
Skills
Onboarded various team roles
Led team/dept meetings to discuss customer support tickets and review project/task status, upcoming deliveries
Provided 1:1, quarterly and annual performance reviews
Developed and delivered technical training to various teams
VMware vSphere Suite (vCenter/ESXi/SRM)
Microsoft Workstation/Server Management
Active Directory Domain Management (ADUC/DNS/GPO/DHCP)
Backup Solutions: CA Arcserve, Symantec, Veeam Availability Suite