Jonathan Bardeen
Orlando,FL
Summary
Seasoned Product Manager with 34 years combined experience working for and serving the Walt Disney Company. Adept at managing vendor relationships and building a portfolio of solutions that align with business strategies and objectives. Collaborative leader with a long history of building relationships with clients to understand their business-driven requirements and find value-based solutions that support overall business goals.
Overview
33
33
years of professional experience
Work History
Systems Architect
ATOS IT Services And Solutions
2005.07 - Current
- Managed the OS Deployment environment; recommended and tested new devices to introduce.
- Liais with vendors and clients to develop innovative cost-effective solutions.
- Reduced downtime for critical systems through proactive monitoring and timely troubleshooting.
- Evaluated emerging technologies to stay current with industry trends, providing informed recommendations on potential improvements.
- Conducted thorough requirements analysis to accurately define project scope and deliverables for stakeholders.
- Developed user documentation, enabling efficient knowledge transfer between team members and clients.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Senior Systems Analyst
The Walt Disney Company
1990.11 - 2005.07
- Member of the development team for Disney Vacation Club with assignments in Sales, Marketing, Legal, Resort Operations, Member Services and Technology.
- Start-up team for the DVC IT Help Desk.
- Helped establish IT hardware and software standards that were adopted across the Disney Enterprise.
Education
Associate of Arts -
Valencia College
Orlando, FL06.1989
Skills
- IT Operations
- Capacity Planning
- Product Roadmaps
- Supplier management
- Service Level Management
- Problem-Solving
- Interpersonal Skills
- Team Collaboration
- Systems Testing
- OS Deployment
Timeline
Systems Architect
ATOS IT Services And Solutions
2005.07 - Current
Senior Systems Analyst
The Walt Disney Company
1990.11 - 2005.07
Associate of Arts -
Valencia College
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