Costovre Saintnorvil
West Palm Beach,FL
Summary
Gifted Interpreter with aptitude for conveying emotion, style and content of Haitian Creole speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed over 2 years of experience. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
1
1
year of professional experience
Work History
Haitian Creole Interpreter
LanguageLine
09.2022 - 11.2023
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
- Aided immigration processes for clients seeking citizenship status, interpreting interviews and assisting with document preparation when necessary.
- Contributed to success of international workshops by interpreting for speakers and attendees, fostering inclusive learning environments.
- Monitored progress of translation projects and reported issues to appropriate personnel.
- Assisted with translation of foreign language television and radio programs.
Education
High A School Diploma -
James M Bennett High School
Salisbury, MDBachelor Of Applied Science In Information Technology - Civil Engineering
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FLSkills
- Fluent Bilingualism
- Client Support
- Professional ethics
- Client Confidentiality
- English Fluency
- Haitian Creole Fluency
- Spanish Fluency
- Cross-cultural communication
- Customer Relationship Management
- Customer Retention
- Customer Service
- Problem-Solving
- Multitasking
- Computer Skills
- Quality Control
- MS Office
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Full Professional
Timeline
Haitian Creole Interpreter
LanguageLine
09.2022 - 11.2023
High A School Diploma -
James M Bennett High School
Bachelor Of Applied Science In Information Technology - Civil Engineering
Palm Beach Atlantic University - West Palm Beach
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