Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cotrena Briscoe

Houston,TX

Summary

Competent Phlebotomy Technician with 39 years of experience working in high-volume, fast-paced hospital clinical settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Overview

34
34
years of professional experience

Work History

Lead Phlebotomist

Quest Diagnostics
08.1990 - Current
  • Participated in quality assurance and competency assessment initiatives.
  • Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
  • Assisted in training and onboarding new phlebotomists.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Conducted quality control checks on equipment, ensuring proper functioning and consistent results.

Mobile Phlebotomist Supervisor

Dee's Mobile Phlebotomy Services
01.2014 - 08.2017
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assisted in training and onboarding new phlebotomists.

Medical Assistant/Certified Phlebotomy Team Lead

WELLNESS-WEIGHTLOSS CENTER
05.2009 - 02.2013
  • Verified patient insurance coverage and collected required co-payments.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained client medical history, medication information, symptoms, and allergies.

Medical Assistant, Internal Medicine

Oaks Medical Center
05.2009 - 02.2013
  • Measured patient pulse oximetry.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient care by accurately recording medical histories and vital signs, as well as updating charts.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Education

CERTIFICATE - MEDICAL ASSISTANT

TEXAS COLLEGE OF MEDICAL AND DENTAL CAREERS
Houston, TX
09.1987

High School Diploma -

FOREST BROOK SENIOR HIGH
Houston, TX
05.1986

Skills

  • Machine Calibration
  • Certified Phlebotomy Instructor (CPI)
  • HIPAA Compliance
  • Geriatric phlebotomy
  • Recording data
  • Team Leader
  • Staff Management
  • Paperwork Processing
  • HIPAA
  • Instrument Sterilization
  • Communication abilities
  • CPR/AED
  • Sample Collection
  • Butterfly Venipuncture
  • Health Education
  • Lab Safety Protocols
  • Scheduling appointments
  • Injection Administration
  • Medical Testing

Timeline

Mobile Phlebotomist Supervisor

Dee's Mobile Phlebotomy Services
01.2014 - 08.2017

Medical Assistant/Certified Phlebotomy Team Lead

WELLNESS-WEIGHTLOSS CENTER
05.2009 - 02.2013

Medical Assistant, Internal Medicine

Oaks Medical Center
05.2009 - 02.2013

Lead Phlebotomist

Quest Diagnostics
08.1990 - Current

CERTIFICATE - MEDICAL ASSISTANT

TEXAS COLLEGE OF MEDICAL AND DENTAL CAREERS

High School Diploma -

FOREST BROOK SENIOR HIGH

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Cotrena Briscoe