Cottrell Marshall Jr
Pearland
Summary
Diligent professional with 25.5+ years of experience and a proven knowledge of production distribution management, plant efficiency improvement, and manufacturing integration. Aiming to leverage my skills to successfully fill the Operations Manager role at your company. Other interest District Manager / Branch Manager
Overview
28
28
years of professional experience
Work History
Operations Manager / Regional Industrial Cleaning Equipment Sales and Rental Executive
RELIABLE PUMPS CONSULTANTS, INC
Houston
05.2012 - Current
- Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
- Review operations and confer with technical or administrative staff to resolve production or processing problems.
- Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports, to detect production problems.
- Hire, train, evaluate, or discharge staff or resolve personnel grievances.
- Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
- Prepare and maintain production reports or personnel records.
- Initiate or coordinate inventory or cost control programs.
- Negotiate materials prices with suppliers.
- Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet production targets.
- Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies.
- Resolve customer complaints regarding sales and service.
- Oversee regional and local sales managers and their staffs.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Prepare budgets and approve budget expenditures.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
- Direct foreign sales and service outlets of an organization.
- Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations.
- Assess marketing potential of new and existing store locations, considering statistics and expenditures.
Territory Sales Manager
Kelloggs Company
Houston
08.2007 - 05.2012
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Plan budgets and authorize payments and merchandise returns.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
- Prepare sales presentations or proposals to explain product specifications or applications.
- Demonstrate and explain the operation and use of products.
- Complete expense reports, sales reports, or other paperwork.
- Complete product and development training as required.
Territory Account Manager
Kraft Foods
Houston
04.1997 - 08.2007
- Inform regular customers of new products or services and price changes.
- Listen to and resolve customers' complaints regarding products or services.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Provide customers with product samples and catalogs.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Education
Bachelor's in Business of Management - Management
MIDDLE TENNESSEE STATE
Murfreesboro, TN05.1992
Associate in General Studies -
Kemper Military Jr College
Booneville, MS05.1991
Skills
- Distribution Managing
- Inventory Managing
- Marketing Advertising
- Production Managing
- Plant Managing
- Pump Manufacturing
- Purchasing
- Rental Manager
- Service Manager
- Trade Show Exhibitor
- Lean Manufacturing
- Quality Assurance
- Quality Management
- Production Management
- Sales Management
- Product Demos
- Statistics
- Quality Systems
- Lean
- Supply Chain
- Research & Development
- Negotiation
- Management Experience
- Sales Experience
- Quality Control
- Team Management
- Pricing
- Product Development
- Project Management
- ISO 9001
- ERP Systems
- Profit & Loss
Additional Information
Authorized to work in the US for any employer
Assessments
- Management & Leadership Skills: Impact & Influence, Highly Proficient, 04/01/20, https://share.indeedassessments.com/attempts/017e81a34ad5b845624892ac6fd9eb5b
- Manufacturing Fit, Highly Proficient, 05/01/20, https://share.indeedassessments.com/attempts/9adc38d0c27340c3c1cb9c26b5c77009eed53dc074545cb7
- Customer Service, Proficient, 05/01/20, https://share.indeedassessments.com/attempts/84a207271ae937d08635c1bed4a8bf71eed53dc074545cb7
- Customer Focus & Orientation, Proficient, 04/01/20, https://share.indeedassessments.com/attempts/0a4f5edac1f0a14648115cb137ce5affeed53dc074545cb7
Timeline
Operations Manager / Regional Industrial Cleaning Equipment Sales and Rental Executive
RELIABLE PUMPS CONSULTANTS, INC
05.2012 - Current
Territory Sales Manager
Kelloggs Company
08.2007 - 05.2012
Territory Account Manager
Kraft Foods
04.1997 - 08.2007
Bachelor's in Business of Management - Management
MIDDLE TENNESSEE STATE
Associate in General Studies -
Kemper Military Jr College