Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Target
12.2020 - Current
Monitored adherence to safety protocols and company policies by staying attentive to details.
Operated warehouse material handling equipment correctly to move loads.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Supported production workers in meeting goals without compromising safety and compliance.
Completed daily operations on time and maintained high standards of accuracy.
Assistant Coach
Hibbett Sporting Goods
09.2019 - 06.2020
Maintained positive customer relationships by responding quickly to customer service inquiries.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Bachelor of Science - Operations Management in Supply Chain And Logistic
Southern New Hampshire University
Hooksett, NH
11-2024
High School Diploma -
Red Level High School
Red Level, AL
05-2020
Skills
Safety oversight
Performance monitoring
Warehouse operations
Root-cause analysis
Data analysis
Quality assurance
Employee development
Task delegation
Microsoft Excel
Timeline
Operations Supervisor
Target
12.2020 - Current
Assistant Coach
Hibbett Sporting Goods
09.2019 - 06.2020
Bachelor of Science - Operations Management in Supply Chain And Logistic