Coty Smith
Porter,TX
Summary
Dynamic HVAC-R Service Technician with extensive experience at Raymark Air Conditioning and Heating. Proven expertise in HVAC system troubleshooting and installation, complemented by strong client relationship development skills. Committed to enhancing operational efficiency and customer satisfaction through quality-focused service and effective team collaboration. EPA certified and dedicated to safety in all aspects of work.
Overview
2027
2027
years of professional experience
Work History
HVAC-R Service Technician
Raymark Air Conditioning and Heating
Porter, TX
06.2023 - Current
- Performed routine maintenance on HVAC systems to ensure optimal operational performance.
- Conducted comprehensive diagnosis and repair of heating and cooling systems using advanced diagnostic tools.
- Orchestrated team collaboration to effectively address and resolve service issues.
- Oversaw installation of HVAC units, ensuring strict compliance with safety standards.
- Provided outstanding customer service by efficiently resolving client inquiries and concerns.
- Directed comprehensive record-keeping of service calls, repairs, and parts utilized to enhance inventory management.
- Conducted training sessions for new technicians on equipment operation and company procedures.
- Led troubleshooting procedures on HVAC systems to identify root causes of malfunctions.
- Oversaw installation of heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and meticulous attention to detail.
- Diagnosed complex HVAC issues by identifying root causes and implementing effective solutions.
- Executed operation of diagnostic equipment to identify malfunctioning components in HVAC systems.
- Performed maintenance services on HVAC systems to ensure optimal performance and reliability.
- Performed repairs and replacements of motor bearings and belts to enhance machinery performance.
- Executed comprehensive preventative maintenance on various HVAC systems to enhance operational longevity.
- Committed extra hours during holidays and weekends to meet organizational demands.
- Enhanced customer satisfaction by promptly and professionally resolving HVAC-related issues.
- Diagnosed critical malfunctions and breakdowns in heating and air-conditioning systems to determine root causes.
HVAC Service Technician
Raymark Air Conditioning and Heating
New Caney, TX
2018 - 06.2023
- Diagnosed and repaired HVAC-R systems to ensure optimal performance and customer satisfaction.
- Performed routine maintenance on heating, ventilation, and air conditioning units, enhancing system reliability.
- Assisted in the installation of HVAC-R equipment, ensuring compliance with safety standards and regulations.
- Collaborated with team members to develop efficient service schedules, reducing downtime for repairs.
- Trained junior technicians on best practices in HVAC-R service techniques and safety protocols.
- Maintained accurate records of service work performed, contributing to improved inventory management practices.
- Implemented process improvements that increased efficiency in service delivery and reduced customer complaints.
HVAC Technician
Calderon Services
Conroe, TX
09.2016 - 04.2018
- Conducted routine maintenance on HVAC systems to ensure optimal performance and efficiency.
- Diagnosed and repaired heating and cooling systems using advanced diagnostic tools.
- Collaborated with team members to resolve service issues in a timely manner.
- Assisted in installation of HVAC units, ensuring compliance with safety standards.
- Maintained accurate records of service calls, repairs, and parts used for inventory management.
- Trained new technicians on equipment operation and company procedures to enhance team productivity.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
Education
No Degree - HVAC
North Harris Community College
Houston, TXHigh School Diploma -
New Caney High School
New Caney, TXSkills
- EPA certification
- Thermostat installation
- Schematic reading
- HVAC system troubleshooting
- Air conditioning
- Ventilation systems
- Equipment installation
- Heating systems
- Cooling systems maintenance
- Control wiring
- System installation
- Leak testing
- Sales proposals
- Refrigeration systems
- System maintenance
- Client relationship development
- Variable frequency drives
- Smart home connectivity
- Equipment replacement
- Continuity testing
- Brazing techniques
- Outside sales
- Gas furnaces
- Lead development
- System specifications
- Sales agreements
- Service contract sales
- Electrical diagnostics
- Certified HVAC technician
- Valid state driver's license
- Package and split systems
- Diagnostic techniques
- Quality-focused
- Focused on safety
- Licensed refrigeration technician
- Control systems
- Electrical wiring
- Soldering
- System troubleshooting
- Technical troubleshooting
- Dedicated team player
- Leak checks
- Recovering and recycling
- Plumbing repairs
- Single compressor systems
- Welding techniques
- Duct sizing and design
- HVAC change-out procedures expert
- Adaptable
- Customer focused
Timeline
HVAC-R Service Technician
Raymark Air Conditioning and Heating
06.2023 - Current
HVAC Technician
Calderon Services
09.2016 - 04.2018
HVAC Service Technician
Raymark Air Conditioning and Heating
2018 - 06.2023
No Degree - HVAC
North Harris Community College
High School Diploma -
New Caney High School