Coty Warren
Lufkin,TX
Summary
Dynamic Shipping Manager with a proven track record at Lufkin Rubber and Gasket, enhancing customer satisfaction and reducing order errors through meticulous quality assurance. Skilled in shipping coordination and verbal communication, adept at multitasking and adapting to fast-paced environments. Demonstrates exceptional reliability and time management abilities, driving efficient operations and merchandise sales.
Overview
9
9
years of professional experience
Work History
Shipping Manager
Lufkin Rubber and Gasket
10.2017 - Current
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
Pawnbroker
First Cash Pawn Shop
09.2015 - 10.2017
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
- Welcomed customers to shop and offered to answer questions on merchandise.
Education
Diploma - Diploma
Central Isd
Pollok, TX05.2006
Skills
- Verbal and written communication
- Shipping coordination
- Math
- Shipping procedures
- Stock control
- Very driven
- Hard working
- Honest
- Multitasking
- Reliability
- Order picking and processing
- Route Planning
- Time management abilities
- Adaptability
- Quality Assurance
- Merchandise Sales
- Quotes and sales
Timeline
Shipping Manager
Lufkin Rubber and Gasket
10.2017 - Current
Pawnbroker
First Cash Pawn Shop
09.2015 - 10.2017
Diploma - Diploma
Central Isd
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