COURAGE KINGSWAN
Black River Falls,WI
Summary
Detail-oriented writer and researcher with experience in content creation, policy analysis, and project management. Adept at simplifying complex topics and synthesizing information into clear, concise, and accurate content. Strong background in adhering to guidelines and maintaining high-quality standards in writing. Eager to leverage skills in the rapidly evolving AI industry, contributing to impactful research content.
Overview
9
9
years of professional experience
Work History
Policy Analyst
Ho-Chunk Nation Department Of Administration
2022.10 - 2024.05
- Conduct thorough research to develop comprehensive policy and procedure documents, ensuring alignment with regulatory standards.
- Synthesized information from various sources to support project teams, contributing to successful project completion.
- Build strong relationships with internal departments for effective collaboration within the organization for policymaking purposes.
- Improved policy effectiveness by conducting comprehensive research and analysis on various issues.
Office Manager
Ho-Chunk Nation Department Of Housing
2021.11 - 2022.02
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone or email.
- Provided administrative support, including answering phone calls, logging, and scanning documents, contributing to office efficiency.
Elder Benefits Specialist
Ho-Chunk Nation Tribal Aging Unit
2015.10 - 2017.10
- Assisted elders in signing up for Medicare, Medicaid, and Social Security.
- Coordinated Medicare claims.
• Ordered and delivered durable medical equipment.
Education
Master of Science - Information Technology Manager
University of Wisconsin - La Crosse
La Crosse, WI12.2025
Bachelor of Science - Management
University of Wisconsin - Stout
Menomonie, WI05.2021
Associate of Science - Business Management
Western Technical College
La Crosse, WI12.2016
Skills
- Content Creation & Research: Proficient in synthesizing information from multiple sources to create coherent and concise written content.
- Technical Writing: Experience developing policy and procedure documents strictly adhering to guidelines.
- Time Management: Capable of managing multiple tasks and meeting tight deadlines.
- Attention to Detail: Dedicated to ensuring factual accuracy and high-quality content.
- Communication: Strong written and verbal communication skills, with a history of effective team collaboration.
- Microsoft Office Suite: Proficient in Word, Excel, and other essential tools.
Timeline
Policy Analyst
Ho-Chunk Nation Department Of Administration
2022.10 - 2024.05
Office Manager
Ho-Chunk Nation Department Of Housing
2021.11 - 2022.02
Elder Benefits Specialist
Ho-Chunk Nation Tribal Aging Unit
2015.10 - 2017.10
Master of Science - Information Technology Manager
University of Wisconsin - La Crosse
Bachelor of Science - Management
University of Wisconsin - Stout
Associate of Science - Business Management
Western Technical College
Similar Profiles
DEREK DEKKERDEREK DEKKER
Gaming Internal Auditor at Ho-Chunk Nation Gaming CommissionGaming Internal Auditor at Ho-Chunk Nation Gaming Commission
Tracy LittlejohnTracy Littlejohn
Executive Director of Housing & Public Works at Ho-Chunk NationExecutive Director of Housing & Public Works at Ho-Chunk Nation
Barbara KmetzBarbara Kmetz
Mobile Sexual Assault Advocate at Ho-Chunk NationMobile Sexual Assault Advocate at Ho-Chunk Nation