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Remote Mortgage Customer Service Representative

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 Strategic Treasury Management Consultant with 20+ years experience partnering with organizations to optimize cash flow, strengthen liquidity and mitigate financial risk. Known for building trusted client relationships, leadership drive and delivering treasury solutions that drive operational efficiency and revenue growth. 

Bilingual English/Spanish customer service professional with 15+ years of experience delivering exceptional customer service in fast-paced environments. Proven track record of achieving and maintaining a 95% CSAT score. Recognized for operational excellence, confidentiality, and time-management skills. Known for adaptability, strong team collaboration, and a results-oriented mindset. Committed to tackling new challenges, making meaningful contributions, and achieving organizational objectives with dedication and enthusiasm.

Innovative technology professional with more than two decades of diverse industry experience. Skilled in both onboarding and enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Dynamic Universal Banker II at Truist Bank with expertise in cash handling and regulatory compliance. Proven ability to deliver exceptional customer service while maintaining meticulous attention to detail. Skilled in problem-solving, consistently achieving client satisfaction, and operational excellence. Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic professional with diverse skill sets, specializing in attention to detail, project management, and reliable communication with a commitment to quality and efficiency.

Results-driven Plumbing Sales Specialist with extensive experience in customer interaction, system troubleshooting, and sales strategy development. Proven ability to deliver exceptional after-sales support and enhance client satisfaction.

My name is Harry (Norman) Reed. I am 59 years old.
I am going to be honest, this is the first resume I have ever had to create.
I love motorcycles, I always have.
A little bit about myself.
I wrote the business Plan for Palmer Motorsports to obtain the Husqvarna dealership in 2014.
During my time with the Nascar teams I have learned to deal with multiple personalities, trust me at the top level of Nascar between crewchief's, engineers and drivers it is a very diverse group!
I also have never lost my love for motorcycles. I have continued to race and currently compete in the A class for my age class in harescrambles.
I also appreciate the steps that Beta has taken in the last few years and would really love to be a part of it.
I am proficient in quickbooks accounting software, Excell, Word. MATLAB, Wind Tunnel testing, Roehrig shock dyno software.Rrace Simulation. Also, just dealing with people who love motorcycles.
I would also like to include a few references since all of the templates will not allow it!

Laerte Zatta, Toyota (TRD) program manager.
(980) 322-5801

Dayne Pierantoni (GM nascar manager) (704)904-3413

Sam Hunt (Nasar Xfinity team owner) (804) 432-4557

Resourceful professional with expertise in mortgage and medical services, recognized for high productivity and efficient task completion. Proficient in risk assessment, regulatory compliance, and HIPAA protocols, ensuring adherence to industry standards. Strong communication and problem-solving skills contribute to goal achievement and enhanced client satisfaction. Seeking opportunities to leverage extensive background in mortgage and healthcare sectors.

Dynamic Mortgage Customer Service Representative adept at resolving complex inquiries and enhancing customer satisfaction. Leveraging strong problem-solving and follow-up skills, I effectively navigated the mortgage lifecycle, ensuring seamless communication and support. Committed to delivering exceptional service while maintaining a calm demeanor under pressure.

Courteney Whitaker

Summary

Overview

Work History

Mortgage Customer Service Representative

Customer Care Representative

Manufacturing Associate

Education

Associate of Applied Science - Information Technology: Information Systems

Bachelor of Science - Information Technology Concentration:Cybersecuirty

Skills

Timeline

Mortgage Customer Service Representative

Customer Care Representative

Manufacturing Associate

Associate of Applied Science - Information Technology: Information Systems

Bachelor of Science - Information Technology Concentration:Cybersecuirty

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