Adaptable individual with experience in fast-paced settings. Known for exceptional analytical thinking and maintaining high service standards. Prepared to leverage skills in customer service and teamwork to drive positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitstaff
HunnyBunny Biscuit Co.
Oklahoma City, OK
09.2025 - Current
Provided exceptional customer service, ensuring positive guest experiences and satisfaction.
Collaborated with team members to streamline communication and enhance service delivery.
Handled cash transactions accurately, ensuring proper financial reporting at the end of shifts.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Trained new staff on company policies, enhancing onboarding experience and team performance.
Resolved customer inquiries and complaints promptly, maintaining a welcoming environment.
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Summer Employee
Jake's Fireworks Inc.
Norman, OK
06.2021 - Current
Assisted in inventory management, ensuring accurate tracking of fireworks stock levels.
Trained volunteers on safety protocols and operational best practices for handling fireworks.
Worked long shifts in a warehouse atmosphere, lifting and transporting heavy boxes around without issue.
Evaluated customer feedback to improve service delivery at public events and festivals.
Collaborated with local organizations to expand educational initiatives related to firework safety in the community.
Used strong interpersonal communication skills to convey information to others.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Elementary Camp Counselor
Eastern Oklahoma Performance Academy
Choctaw, OK
07.2024 - 07.2025
Facilitated daily activities to promote teamwork and social skills among campers.
Assisted in organizing recreational events, ensuring engaging experiences for all participants.
Collaborated with staff to implement educational programs aligned with camp goals.
Provided first aid and emergency response support during activities.
Worked with children of varying ages, interests, skills, and developmental levels.
Led groups of children safely through a variety of camp activities.
Supported children by actively listening and offering encouragement.
Daycare Teacher
Latchkey Child Services
Midwest City, OK
01.2025 - 05.2025
Developed engaging lesson plans that fostered creativity and learning in preschool-aged children.
Implemented daily routines to ensure a structured and safe environment for all children.
Collaborated with parents to communicate children's progress and address developmental needs.
Organized educational activities that promoted social, emotional, and cognitive development among students.
Led training sessions focused on best practices for early childhood education among team members.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Seasonal Retail Sales Associate
Kohl's
Midwest City, OK
11.2024 - 01.2025
Enhanced customer experience through effective product knowledge and attentive service.
Managed inventory levels to ensure product availability and minimize stock discrepancies.
Implemented visual merchandising strategies to improve store presentation and drive sales.
Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
Analyzed sales trends to identify opportunities for improving product placement and promotions.
Greeted customers and helped with product questions, selections, and purchases.
Answered questions about store policies and addressed customer concerns.