Courtnee Anderson
Arizona
Summary
Accomplished General Manager at Stretch Authority, adept in fostering positive atmospheres and leading teams to surpass sales targets through creative solutions. Skilled in productive task management and proficient team leadership, I excel in driving results and developing collaborative teams. Demonstrated ability to enhance customer satisfaction and efficiency, leveraging both critical thinking and compassionate care.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Stretch Practitioner
Stretch Authority
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
General Manager
Stretch Authority
Ahwatukee, Arizona
12.2022 - Current
- Increased efficiency by providing leadership and support to team.
- Facilitated conflict resolution for improved customer satisfaction.
- Directed daily store activities to ensure efficiency and profitability.
- Guided new employees on store policies and procedures.
- Monitored store inventory levels to ensure product availability.
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction
- Set sales targets and budgets for team leads and employees to follow
- Evaluated sales data to pinpoint improvement opportunities and formulate revenue-boosting strategies.
- Implemented effective sales tactics to enhance revenue growth.
Care manager
No Place Like Home
Chandler, Arizona
01.2019 - 10.2022
- Increased efficiency by providing leadership and support to team.
- Facilitated conflict resolution for improved customer satisfaction.
- Directed daily store activities to ensure efficiency and profitability.
- Guided new employees on store policies and procedures.
- Monitored store inventory levels to ensure product availability.
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction
- Set sales targets and budgets for team leads and employees to follow
- Evaluated sales data to pinpoint improvement opportunities and formulate revenue-boosting strategies.
- Implemented effective sales tactics to enhance revenue growth.
Education
CNA - Nursing
Cochise College
Sierra Vista, Arizona01.2017
Psychology
American Public University
Charlestown, West Virginia05.2016
Skills
Strong Interpersonal Communication
Results-Driven
Strategic Ideation
Fostering Positive Environment
Reliable Professional
Proficient Professional
Problem-Solving Skills
Effective Team Leadership
Customer Service Excellence
Certification
- CNA
- Stretch and Flexibility Coach
Timeline
General Manager
Stretch Authority
12.2022 - Current
Care manager
No Place Like Home
01.2019 - 10.2022
CNA - Nursing
Cochise College
Psychology
American Public University
Stretch Practitioner
Stretch Authority