COURTNEE MCALEXANDER
Converse,TX
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into sales, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
10
10
years of professional experience
Work History
SALES CONSULTANT CSR
Ferguson Enterprises LLC
01.2021 - Current
- I Assist clients with their plumbing, lighting and appliance fixtures that best fits their remodeling or new construction needs.
- I get to help my clients with their dream projects and make them come to life! I provide daily sales by assisting clients through both appointments and walk-ins making sure to manage time to follow up with quotes, emails and phone calls in a timely manner.
- A team player with product knowledge and mentor trainees with tasks to execute sales processes
Sales Consultant
Expressions Home Gallery
12.2017 - 01.2021
- Assisted clients with plumbing, appliances and lighting fixtures that met their needs
- Managed daily sales by assisting clients through both appointments and walk-ins, while also finding time to follow up with quotes , emails and phone calls in a timely manner
- Obtained RGA'S and scheduled warranty service related issues, also helped my fellow team mates with their customer service issues on my spare time!
Sales Consultant
National Wholesale Supply
01.2014 - 12.2017
- Assisted showroom manager with personalized duties to assist her each day, scheduled her appointments and assisted her with picture books and quotes
- Assisted clients with plumbing fixtures that best fit their projects and needs
- Managed time to follow up with quotes, emails and phone calls in a timely manner
- Co-Hosted Design Events, helped set up and engaged with clients , builders and designers
Education
Associate of Arts - General Studies
Northeast Lakeview College
Universal City, TX2014
Skills
- Extensive Product Knowledge in Plumbing, Lighting and Appliance Sales
- Time management
- Cold calling and prospecting
- Relationship Building
- Customer Service Driven
- Microsoft office proficient
Timeline
SALES CONSULTANT CSR
Ferguson Enterprises LLC
01.2021 - Current
Sales Consultant
Expressions Home Gallery
12.2017 - 01.2021
Sales Consultant
National Wholesale Supply
01.2014 - 12.2017
Associate of Arts - General Studies
Northeast Lakeview College
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