COURTNEE PAIGE BOWERS
Fortville,IN
Summary
Highly organized and detail-oriented Certified Pharmacy Technician with 14 years of diverse experience in retail, hospital, and long-term care facility settings. Positive, knowledgeable, and reliable professional adept at supporting pharmacists, ensuring medication safety, and delivering effective patient care across various pharmacy environments. Demonstrated commitment to excellence in pharmaceutical services and a proven track record of enhancing operational efficiency while prioritizing patient well-being.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Genoa Healthcare
Noblesville, Indiana
11.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
SERVER/BARTENDER
Sahm's Smokehouse
05.2024 - 10.2024
- Proficiently handle high-pressure situations with strong multitasking and communication skills.
- Provide exceptional customer service, ensuring a positive dining experience for patrons and repeat business.
- Maintain a clean and organized work station.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
SERVER
Buffalo Wild Wings
09.2023 - 06.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Addressed guest concerns promptly and effectively.
- Used Aloha POS system.
TREATMENT PLAN COORDINATOR
Bettagere Orthodontics
10.2023 - 04.2024
- Acted as a liaison between the patient and the orthodontist.
- Took detailed, clear, and accurate notes for the doctor during new patient exams.
- Explained treatment options fostering informed decision making, discussed insurance and financial arrangements, scheduled appointments, maintained effective patient communication.
- Submitted referrals and x-rays.
- Took intraoral photos for records as well as panoramic x-rays.
- Generated campaigns for special offers.
- Provided patient with a thorough explanation of the orthodontic procedures.
- Assisted in developing marketing strategies to attract new patients, expanding the practice''s client base.
DENTAL ASSISTANT
Dentistry of Fishers
08.2023 - 09.2023
- Assist with all functions required for dental assistant in a general dental office setting.
- Greet patients and bring them back to patient care area.
- Select and set up instruments, equipment and materials needed.
- Sterilize instruments according to regulations.
- Keep the dental room clean and well stocked.
- Assist the dentist through 4-handed dentistry.
- Undertake lab tasks as instructed.
PHARMACY TECHNICIAN
Indiana University Health
01.2022 - 02.2023
- Assist with all functions required for medication processing in a hospital setting.
- Collected medical history from patients.
- Prepared parenteral pharmaceuticals (IVPB's and TPN's), unit-dose medications, irrigations, and other sterile pharmaceutical products accurately.
- Inspected medication rooms in nursing units for recyclable IV's and medications.
- Generated medication labels and necessary reports for refilling medication carts, restocking Pyxis MedStation units and other medications below par level.
- Resolved medication discrepancies using proper documentation in a timely manner.
- Provided on-the-job training to new hires.
PHARMACY TECHNICIAN
Meijer Pharmacy
10.2018 - 12.2021
- Assist with all functions required for medication processing in a retail setting.
- Responsible for prescription processing, pharmacy calculations, drug classification and safety, medication inventory management, insurance claims processing.
- Correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions for approval by the pharmacist.
BILLING SPECIALIST
MedScript Long Term Care Pharmacy
12.2018 - 08.2019
- Responsible for making sure all prescriptions are billed accurately, timely, and cost effectively to ensure payment and avoid accounts receivable issues.
- Electronically bill prescriptions accurately using third-party insurance carriers, Medicaid, and Medicare to ensure proper records handling and fast payment responses.
- Follow up on payer denials to resolve rejected claims and to obtain accurate insurance information.
- Maintain daily census reports and update all changes in pharmacy billing system.
- Initiate collections for outstanding invoices.
Administrative Assistant
INDIANA CONSTRUCTORS, INC.
01.2018 - 09.2018
COLLECTIONS SPECIALIST
Forum Credit Union
10.2016 - 10.2017
COLLECTIONS COORDINATOR
Pharmakon Long Term Care Pharmacy
Noblesville, IN
08.2011 - 10.2016
Skills
- Sterile/Non-Sterile/Hazardous Compounding
- Patient Care
- Insurance verification expertise
- Accurate data entry
- Drug Inventory Management
- Medication History
- Knowledge of drug terminology
- Accurate pharmaceutical calculations
Certification
- DENTAL ASSISTING CERTIFICATION OF COMPLETION - 2023 Dental Assisting School of Indianapolis
- CERTIFIED PHARMACY TECHNICIAN - 2022 Pharmacy Technician Certification Board
- PHARMACY TECHNICIAN LICENSE - 2012 State of Indiana
- MOVING THE NEEDLE IMMUNIZATION TRAINING Wayne University, MI
Timeline
Certified Pharmacy Technician
Genoa Healthcare
11.2024 - Current
SERVER/BARTENDER
Sahm's Smokehouse
05.2024 - 10.2024
TREATMENT PLAN COORDINATOR
Bettagere Orthodontics
10.2023 - 04.2024
SERVER
Buffalo Wild Wings
09.2023 - 06.2024
DENTAL ASSISTANT
Dentistry of Fishers
08.2023 - 09.2023
PHARMACY TECHNICIAN
Indiana University Health
01.2022 - 02.2023
BILLING SPECIALIST
MedScript Long Term Care Pharmacy
12.2018 - 08.2019
PHARMACY TECHNICIAN
Meijer Pharmacy
10.2018 - 12.2021
Administrative Assistant
INDIANA CONSTRUCTORS, INC.
01.2018 - 09.2018
COLLECTIONS SPECIALIST
Forum Credit Union
10.2016 - 10.2017
COLLECTIONS COORDINATOR
Pharmakon Long Term Care Pharmacy
08.2011 - 10.2016
Similar Profiles
Jhoanna ReyesJhoanna Reyes
Senior Pharmacy Technician at Genoa HealthcareSenior Pharmacy Technician at Genoa Healthcare
Derrick HarrisDerrick Harris
Associate Director of Community Pharmacy at Genoa HealthcareAssociate Director of Community Pharmacy at Genoa Healthcare
CHARLENE HOITCHARLENE HOIT
Pharmacist at Genoa HealthcarePharmacist at Genoa Healthcare
Hugo PortilloHugo Portillo
Pharmacy Site Manager at Genoa HealthcarePharmacy Site Manager at Genoa Healthcare
Sarah WarnerSarah Warner
Neurology Registered Nurse at Ascension St. Vincent HospitalNeurology Registered Nurse at Ascension St. Vincent Hospital