Driven Certified Pharmacy Technician with 8.5 years of experience and success in working within fast-paced inpatient and outpatient pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Proven mentor of new and established pharmacy technicians.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Bronson Lakeview Hospital
408 Hazen St. Paw Paw
07.2023 - Current
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Managed opening and closing duties for pharmacy.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Medication reconciliation trained.
Counted, measured and compounded medications following standard procedures.
EPiC software trained.
Certified Pharmacy Technician Supervisor
Ascension Borgess Hospital
1521 Gull Rd. Kalamazoo, MI 49048
06.2017 - Current
Conducted quality assurance audits regularly, identifying areas for improvement and implementing corrective actions as needed.
Implemented innovative technology solutions within the pharmacy setting, optimizing efficiency in prescription processing and order fulfillment.
Championed continuing education opportunities for staff members, promoting professional development and enhancing skill sets across the team.
Coordinated schedules for pharmacy staff members while considering workload demands and individual availability to ensure adequate coverage during peak hours.
Enhanced team efficiency by training and supervising pharmacy technicians, ensuring adherence to protocols and procedures.
Developed policies and procedures for effective pharmacy management.
Trained pharmacy interns and newly hired pharmacy technicians.
Promoted a culture of excellence within the pharmacy team through regular performance evaluations, constructive feedback sessions, and goal-setting exercises.
Proven ability to learn quickly and adapt to new situations.
Strengthened communication skills through regular interactions with others.
Demonstrated strong organizational and time management skills while managing multiple projects.
Paid attention to detail while completing assignments.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Organized and detail-oriented with a strong work ethic.
Self-motivated, with a strong sense of personal responsibility.
Provided professional services and support in a dynamic work environment.
Resolved problems, improved operations and provided exceptional service.
Efficiently answer multi-line phone system and process high volume of order requests from nurses, doctors and pharmacists.
Sterile compounding trained.
Chemotherapy compounding trained.
Packaging hazardous and non hazardous medications.
Managed payroll in Kronos for technicians.
Completed and maintained technicians competencies.
Helped create new workflows and new positions with-in the pharmacy department.
Cerner software trained.
Certified Pharmacy Technician
Walmart
Paw Paw, MI
11.2015 - 04.2017
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Managed opening and closing duties for pharmacy.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
Counted, measured and compounded medications following standard procedures.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Set up and modified patient profiles to include current medications and insurance details.
Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Reviewed and verified customer information and insurance provider information.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Collected co-payments or full payments from customers.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Organized and detail-oriented with a strong work ethic.
Excellent communication skills, both verbal and written.