Courtney Adams
Four Oaks,NC
Overview
9
9
years of professional experience
Work History
Agency HR Consultant III
North Carolina Department of Transportation
Raleigh, NC
06.2024 - Current
- Analyzed job descriptions to accurately determine appropriate occupational classifications.
- Conducted research and analysis of industry trends, wage surveys, labor market conditions, and other data sources in order to develop accurate job classifications.
- Provided guidance and advice to management regarding compensation issues related to job classification.
- Reviewed requests for new or revised job descriptions and recommended appropriate actions based on established criteria.
- Performed periodic audits of existing positions to ensure accuracy of classifications over time.
- Collaborated with HR staff members to provide support in identifying proper classification levels for open positions within the organization.
- Developed training materials related to position classifications for use by HR professionals throughout the organization.
- Evaluated current procedures related to position classification systems and identified areas needing improvement.
- Coordinated efforts with other departments such as payroll and benefits administration concerning employee compensation matters.
- Maintained up-to-date knowledge of federal and state laws governing employment standards related to position classification systems.
- Advised professionals on effective strategies for resolving classification and salary complaints.
- Developed and maintained company-wide job description records and library.
- Created organizational flow charts and career path reports to evaluate employee compensation information.
- Kept abreast of all federal regulations affecting compensation structures, including Department of Labor's Fair Labor Standards Act.
- Researched employee benefit and health and safety practices, recommending changes or modifications to existing policies.
- Evaluated job positions to determine classification, exempt or non-exempt status and salary.
- Prepared flow charts and career path reports to summarize job analysis and evaluation and compensation analysis information.
Agency HR Consultant II
North Carolina Department of Transportation
Raleigh, NC
10.2023 - 05.2024
- Assessed the impact of proposed changes on existing organizational structures.
- Provided guidance and advice to management regarding compensation issues related to job classification.
- Reviewed requests for new or revised job descriptions and recommended appropriate actions based on established criteria.
- Evaluated job positions to determine classification, exempt or non-exempt status and salary.
- Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
- Worked closely with recruiting personnel to put together appropriate compensation packages for employees.
- Served as an expert resource on all matters pertaining to position classifications throughout the organization.
- Participated in special projects as assigned by senior management.
- Developed training materials related to position classifications for use by HR professionals throughout the organization.
- Assisted in the development of training programs for existing staff members.
- Coordinated with management on recruitment strategies.
- Collaborated with various departments in the organization to identify staffing needs.
- Ensured compliance with safety regulations in the workplace.
- Responded to inquiries from current or prospective employees about benefits or other HR related issues.
- Conducted exit interviews with departing employees to assess reasons for leaving.
- Hired, onboarded, trained, screened and released employees.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Scheduled or conducted new employee orientations.
- Prepared or maintained employment records using human resources management system software.
- Analyzed employment-related data and prepared reports.
- Conducted exit interviews and completed employment termination paperwork.
Agency HR Consultant I
North Carolina Department of Transportation
Raleigh, NC
06.2022 - 09.2023
- Discusses position classifications, job descriptions and salary scales to negotiate positions that better fit the needs of the Unit.
- Follows OSHR policy in regards to Reallocation Process by creating thorough Analyst notes. Including Organizational Profile, Clarification of Duties, Position History, Comparison to Similar Positions.
- Develops and maintains NCDOT/DMV job descriptions that aligned with Office of State Human Resources Classification Specifications in PeopleAdmin.
- Submits Higher level reallocations/Salary Adjustments to OSHR using OSHR Smartsheets for approval.
- Creates and Maintains Organizational Charts for NCDOT Division of Highway Units, DMV and NCDOT Support Units. Using BEACON/VISIO.
- Evaluate classifications to determine if the position is exempt or non-exempt status and salary.
- Serves as back-up Agency Approver for all Organizational Management BEACON Actions initiated by HR Reps within Divisions Highways, DMV and NCDOT Support Units.
- Initiates all OM/PA actions for NCDOT Support Units. (BEACON, ZPOS, ZOMA069, ZPAA076, PO13, ZOM0178, ZPA0189)
- Submits OM Spreadsheets for Position/Org Transfers, Chief Hat Changes, Creating Org Units, Renaming Org Units.
- Communicates with other HR units and NCDOT Fiscal Unit to determine Salary Adjustments.
- Guides HR Reps through policy and procedures for submitting OM and PA requests to central HR.
Administrative Support Specialist/Front Desk Receptionist
Town Of Smithfield/Parks & Recreation
Smithfield, NC
12.2017 - 07.2022
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Provide efficient, accurate and high-quality service while maintaining good customer relations.
- Register participants in parks and recreation programs.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Helped facilitate community programs partnered with the Town of Smithfield.
Human Resources Assistant
E.j. Pope & Son
Mount Olive, NC
10.2020 - 11.2021
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Supported recruiting and hiring by coordinating and assisting with interviews.
- Reviewed identification, references, and background checks in alignment with hiring protocol.
- Cold calling applicants and conducting phone interviews.
- Maintained confidential documents regarding employee personnel files.
- Liaised with HR management to devise and update policies based on changing industry and social trends.
HR Processing Assistant - Temp.
North Carolina Department of Transportation
Raleigh, NC
05.2016 - 04.2017
- Maintained confidentiality of sensitive information at all times.
- Updated contact list regularly with new client details.
- Assisted in preparing presentations for meetings or seminars.
- Organized files and records in an orderly manner according to established procedures.
- Processed incoming mail by sorting, date stamping and distributing to the appropriate department.
- Reviewed documents for completeness, accuracy and compliance with regulations or standards.
- Answered inquiries from customers and staff regarding processing procedures.
- Provided administrative support to managers and other personnel as required.
- Processed new employee paperwork and entered information into payroll system.
- Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
- Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
- Verified past employment of candidate hires.
- Coordinated special programs and donation drives involving payroll deductions.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Prepared welcome packages for new hires containing relevant paperwork and other important details.
- Organized conference room reservations for meetings or events.
- Created badges for temporary personnel who entered the building on a daily basis.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Created detailed reports outlining project progress, budget tracking, resource utilization. for review by Program Managers.
- Maintained accurate records of all activities related to assigned programs or projects.
- Provided technical assistance when needed during the implementation phase of new software tools.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Bachelor of Science - Human Resources Management
University of Mount Olive
Mount Olive, NC12.2021
Timeline
Agency HR Consultant III
North Carolina Department of Transportation
06.2024 - Current
Agency HR Consultant II
North Carolina Department of Transportation
10.2023 - 05.2024
Agency HR Consultant I
North Carolina Department of Transportation
06.2022 - 09.2023
Human Resources Assistant
E.j. Pope & Son
10.2020 - 11.2021
Administrative Support Specialist/Front Desk Receptionist
Town Of Smithfield/Parks & Recreation
12.2017 - 07.2022
HR Processing Assistant - Temp.
North Carolina Department of Transportation
05.2016 - 04.2017
Bachelor of Science - Human Resources Management
University of Mount Olive
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