Courtney Adel
Huntington,NY
Summary
Dynamic Account Manager with strong analytical abilities and proven track record in customer relationship management. Skilled in conflict resolution and committed to driving business growth through effective order management and strategic business development. Recognized for enhancing operational efficiency and ensuring timely deliveries, fostering long-term client satisfaction.
Experienced with driving sales growth through strategic account management. Utilizes in-depth knowledge of market trends to develop and implement effective sales strategies. Track record of building and maintaining strong client relationships, resulting in sustained business growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Account /Sales Manager
Arctix, Locust Valley NY
11.2024 - Current
- End to end management of the customer process; introduction of product to order processing follow through to ensure timely delivery
- Establish and maintain account relationships
- Participate in and attend weekly sales calls (Amazon, Walmart )
- Direct contact for all territory sales representatives
- Manage product allocation among various warehouse locations
- Assist in product development/ attend and provide comment for fittings
- Pitch and help develop new business within existing accounts as well as new customers
Accounts Payable/Receivable Specialist
Arctix, Locust Valley NY
09.2012 - 11.2024
- Direct contact for all AP/AR related inquiries
- Prepare all outgoing invoices (manually and EDI), monthly commission reports and payments
- Set up and initiate all ACH and Wire payment through various financial platforms
- Dispute charge-backs; (shortages, price discrepancies, on-time accuracy (Amazon, Walmart, Target, TJX) Manage all customer financial matters, evaluate credit reports, review open balances, generate monthly statements
- Navigate and manage vendor portals as necessary
- Enter and post all Bills, Invoices and Credits
- Work closely with in-house representatives as well as territory reps to ensure all accounts are financially stable
- Assist in obtaining and entering sales orders, pre-book as well as in-season re-orders
- Run daily open order and inventory reports to match with warehouse, advise and update appropriate teams as necessary
- Report directly to CFO and Company President daily
- Provide creative input to production team Track and follow trends, shop the market, attend trade shows, strive to stay in front of outerwear.
Buyer
Athletic Shoe Factory, Westport
09.2010 - 09.2012
- Responsible for purchasing all woman's athletic apparel Visit showrooms, attend trade shows and coordinated in store appointments with brand rep
- Assist in store management, developing promotional strategies and achieving store goals Research and introduce new brands to customers and staff Identify the need for, and follow through on inventory replenishment and close-out buying. Display merchandise of product at store locations to ensure product appeal and profit growth Track Product, ensure most cost effective and efficient delivery method Supervise and manage part- time employees
Visual Merchandiser/Stylist
Bloomingdale's Inc, Huntington
02.2009 - 09.2010
- Responsible for creating and maintaining store image in Ready to Wear, Handbags and Fashion accessories Conceptualize, design and implement in-store displays Coordinate with buyers, brand representatives, operations team and corporate visual team Provide consistency with brand image
Designer/Manager
Flower Girl NYC, New York
01.2008 - 01.2010
- Design and install weekly arrangements (restaurants, retail shops, showrooms, residence) Supervise daily retail shop operations /coordinate staff Generate monthly invoices Responsible for weekly payroll, monthly bills, all financial collections Coordinate events
Education
B.S., Bachelor of Science - Business
LIU, C.W. Post Campus
05.2002
Skills
- Analytical Skills - Attention to Detail - Customer Service - Workload Prioritization -Problem Resolution - Professional Demeanor - Team Collaboration - Self-Motivation - Vendor relationships -Multitasking -Decision-Making - Time Management
Certification
In addition, I have several fitness instructor certifications, Pilates, Barre and Strength Training.
I have been an Instructor with Pure Barre for over 10 years.
Timeline
Account /Sales Manager
Arctix, Locust Valley NY
11.2024 - Current
Accounts Payable/Receivable Specialist
Arctix, Locust Valley NY
09.2012 - 11.2024
Buyer
Athletic Shoe Factory, Westport
09.2010 - 09.2012
Visual Merchandiser/Stylist
Bloomingdale's Inc, Huntington
02.2009 - 09.2010
Designer/Manager
Flower Girl NYC, New York
01.2008 - 01.2010
B.S., Bachelor of Science - Business
LIU, C.W. Post Campus