Courtney Aderhold

Qualified Professional working within multidisciplinary care team to
provide psychosocial rehabilitation, assertive engagement, rapport
building, identifying needs, as well as employment services or
education/field training in vocational services, based on evidence-based supported employment, (Dartmouth Individual Placement and Support (IPS)) model) via and ACTT team serving 120+ clients.

Provided expert benefits counseling to individuals and families:
including SSI/SSDI/SNAP/Work First/WIC etc. as needed; including
development and use of SSI/SSDI Work Incentives and NC Medicaid
Buy-in: Health Coverage For Workers With Disabilities;

Completed pre-vocational assessment focused on strengths and
preferences, and on-the-job assessments, where appropriate;

Completed Assertive Treatment Team Readiness Scales (ATR's) -
evidence based practice designed to identify and assess client's
potential transition readiness.

Facilitated Person-Centered Planning/Writing and updating for client's assigned to caseload.

Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

Supervised busy caseload, managing clients, balancing workload and prioritizing client needs, while maintaining fidelity standards.

• Educated clients and natural about different treatment options, outside care approaches, and community resources. Coordinated referrals based on client need including: housing, MH/SA services, vocational assistance, government program assistance, and basic needs.
• Participated in first responder on-call system available to consumers and/or natural supports on 24/7/365 basis, and coordinated "first response" resources according to consumer need. Responsible for immediate telephonic response to assess crisis and determine risks, mental status, medical stability, and appropriate response for 48 or 72 hours on-call shifts. Served a tri-county area: Brunswick, Pender, New Hanover Counties.
• Provided linkage to providers including: MH/SA detox and inpatient services, initial CCA appointments, community support programs, vocational rehab, DSS and other scheduled appointments according to treatment plan.
• Managed support services and fostered communication among social workers, therapists, hospital staff and patients to ensure both short and long term stability.
• Provided timely face-to-face crisis response for immediate evaluation, triage, and access to acute mental health, developmental disabilities, and/or substance abuse services treatment. Provided supports to effect symptom reduction, harm reduction, and/or to safely transition consumers in acute crises to appropriate crisis stabilization and detoxification supports/services.
• Minimized negative effects of psychiatric symptoms or substance dependence interfering with consumer's daily living and personal development by providing supportive counseling using Person Centered (PCP) and Motivational Interviewing (MI) therapeutic techniques and connecting clients to community based resources such as: DSS Medicaid/SNAP benefits, Work First, Veterans Support Groups, Vocational Rehabilitation,
• Completed accurate crisis assessment, successfully de-escalating acute crisis with least restrictive means, and effectively assessed and referred consumers to appropriate long term resources to reduce recurrences of crisis situations.
• Effectively completed all assessment, referrals, billing and follow up documentation according to company policies and expectations, and maintained outstanding attendance record.
• Consistency rated a "High-Level Performer," generally exceeding expectations and receiving "Expert" ratings in the following competencies during performance reviews: Commitment and Accountability, Effective Communication, Attentive Listening and Meeting Consumer Needs, Self-Development, Serving Consumers & Supporting a Culture of Care, Solving Complex Problems, Supporting Co-workers/Team Members, and Documentation.

• Provided comprehensive clinical case management services for MH/SA and MAT clients including: crisis management, treatment planning, connecting clients and natural supports to appropriate resources. Maintained caseload of 40-50 clients.
• Participated as member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses and active substance use diagnoses.
• Guided clients in effective therapeutic exercises integrating CBT, DBT, ACT, Person-Centered, and MI techniques during group and individual counseling sessions.
• Assisted with outreach and engagement services to engage clients and maintain working relationships.
• Provided Screening, Intake, Orientation and Assessments for dually diagnosed SA/MH clients including gender and perinatal specific population. Revised and updated Comprehensive Clinical Assessments and Person Centered Plans according to documentation guidelines and treatment goals.
• Facilitated Substance Abuse Intensive Outpatient Program (SAIOP) and SA Comprehensive Outpatient Program (SACOT) groups designed to assist clients in identifying triggers, establish effective coping skills, develop relapse prevention plans, build healthy social support systems, and connecting to community base resources
• Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

• Developed and implemented Person Centered treatment plans addressing familial relationships, behavioral patterns/relationships and other psychosocial stressors/issues. Completed all required documentation and CCA/PCP updates as required. Maintained a working caseload of 20 clients
• Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
• Partnered with physicians, social workers, activity therapists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Gathered information and implemented solutions for clients using observational techniques, interviews, case histories, and assessment methodologies to improve outcomes, reduce both recidivism rates and relapse potential for clients.
• Assisted clients in understanding their roles as parents, focusing on skill development to nurture and guide children. Collaborated with local community resources such as: DSS, Treatment Courts, Work First Programs, Vocational Rehabilitation, Cape Fear Community College (GED programs), and Parenting Classes to support mothers early in recovery process.
• Participated in all required training and conferences specific to population served.
• Consulted with clinicians to devise and manage ongoing care plans for at-risk patients, and coordinated appropriate referrals based on specific needs of client and children in DSS custody.