Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server
Courtney Allen

Courtney Allen

Baton Rouge,LA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Event Ambassador

TopGolf
10.2022 - Current
  • Coordinated buffet event organization and layout.
  • Brainstormed and implemented creative event concepts and themes.
  • Performed event coordination for larger parties and gatherings.
  • Organizes and communicates with event director to implement customer satisfaction.

Server

TopGolf
02.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Exceeds exception of support to other associates in need of an extra hand

Education

Marcus High School
Flower Mound, TX

Skills

  • Maintaining Clean Work Areas
  • Guest Experiences
  • Billing and Payment Processing
  • Selling Event Products and Services
  • Ticket Checking
  • Guest Satisfaction
  • Event Preparation
  • Event Organization

Languages

English
Native or Bilingual
American Sign Language
Professional Working

Timeline

Event Ambassador

TopGolf
10.2022 - Current

Server

TopGolf
02.2022 - Current

Marcus High School

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Courtney Allen