Courtney Anderson

BIOLOGIC COORDINATOR

• Supported biologic workflows by resolving routine issues and organizing daily priorities.
• Worked with internal stakeholders regularly to confirm product specifications were met.
• Reviewed raw material documentation before use in manufacturing processes.
• Coordinated daily production activities to support timely task completion.
• Maintained records of all biologic activities in accordance with Good Documentation Practices.
• Monitored and maintained inventory of biologics supplies and materials.
• Managed ALL prior authorizations for biologic medications.

SURGICAL ASSISTANT

• Prepared operating rooms with instruments, sterile supplies, and surgical equipment.
• Assisted surgeons and nurses during procedures in fast-paced ambulatory surgery setting.
• Maintained sterile field standards throughout preoperative and intraoperative care.
• Positioned patients and supported safe transfers before surgical procedures.
• Managed instrument counts, specimen handling, and surgical case documentation.
• Coordinated cleanup, sterilization, and room turnover between surgical cases.
• Communicated with surgical team members to support a smooth workflow.
• Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
• Assisted in prepping the operating room for surgery by sterilizing instruments and setting up equipment.
• Assisted surgeons in a variety of minor and major surgical procedures.
• Surgeries assistant in was Excisions and MOHS

MEDICAL SCRIBE

• Updated electronic health records with diagnoses, procedures, and treatment plans.
• Tracked provider orders, referrals, and follow-up instructions in busy clinic workflows.
• Reviewed lab results, imaging reports, and medication lists for accurate documentation.
• Assisted physicians during patient visits with real-time note capture and record updates.
• Documented patient encounters, histories, and physical exams for clinical providers.
• Coordinated communication between providers, nurses, and front office staff in care settings.
• Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
• Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
• Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
• Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
• Evaluated charts, documents and orders and made timely corrections.
• Translated medical jargon and shorthand data into correct terminology.
• Captured and transcribed medical record documentation with electronic medical record applications.
• Reviewed existing medications for accuracy prior to prescribing new ones.
• Informed the doctor of urgent patient needs per nursing progress notes.

MIPS COORDINATOR

• Resolved routine issues and redirected questions to proper departments.
• Tracked documents, records, and internal requests with careful accuracy.
• Supported onboarding tasks, workspace setup, and staff coordination.
• Prepared reports, files, and status summaries for supervisor review.
• Assisted with process updates, task tracking, and team communication.

TRIAGE

• Triage patients by phone and in clinic using symptom screening protocols.
• Document patient concerns in electronic health records for provider review.
• Coordinate appointment scheduling based on urgency and clinical guidance.
• Prepare charts, forms, and referrals for patient intake and follow-up.
• Collect vital signs and update medical histories during triage visits.
• Assisted physicians with diagnostic procedures and treatments.
• Managed inventory of supplies for the department; ordered new supplies when needed.
• Answered telephones and responded to patient inquiries regarding their health concerns.
• Support patient check-in, insurance verification, and referral processing.

SURGERY SCHEDULER

• Coordinated surgical schedules with surgeons, nurses, and patients in a health system setting.
• Managed patient appointments, cancellations, and rescheduling for surgical department workflows.
• Collected insurance details and authorization requests for surgical procedures.
• Prepared charts, consent forms, and preoperative documents for surgical visits.
• Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
• Communicated with insurance companies to determine coverage for specific procedures.
• Scheduled follow-up appointments according to post-operative protocols.

• Collected blood samples using venipuncture and capillary puncture techniques.
• Verified patient identity and prepared collection supplies for each specimen.
• Labeled specimens accurately and maintained strict chain-of-custody procedures.
• Entered collection data into electronic medical records and laboratory systems.
• Followed infection control protocols and maintained clean collection areas.
• Assisted patients with questions and provided calm, professional bedside support.
• Coordinated specimen transport with laboratory teams and nursing staff.
• Maintained a clean, safe, and organized work environment.
• Verified patient information prior to specimen collection.
• Performed venipuncture and other blood collection procedures according to established standards.
• Collected specimens from pediatric, adult, geriatric, and special needs patients.
• Document patient concerns in electronic health records for provider review.
• Prepare charts, forms, and referrals for patient intake and follow-up.
• Communicate with nurses and providers about urgent patient needs.
• Collect vital signs and update medical histories during triage visits.
• Assisted in the preparation of patients for examinations.
• Assisted physicians with diagnostic procedures and treatments.
• Performed vital signs such as blood pressure, temperature, pulse, respiration rate and height and weight measurements.
• Performed Xrays as needed.
• Performed EKGS as needed.
• Worked on an as-needed basis, providing flexible support during weekends.
• Obtained prior authorizations for necessary medical procedures and treatments.
• Sent out specialty referrals for patients.

• Coordinated patient intake for TMJ and sleep therapy clinic visits
• Communicated with patients about procedures, forms, and office requirements
• Updated electronic health records with visit notes and demographic changes
• Assisted with referral coordination between dentists, physicians, and sleep specialists
• Prepared treatment paperwork and followed office processes for patient care flow
• Resolved patient questions and supported front desk operations in Alabama clinic
• Maintained accurate records of all patient care activities using electronic health record systems.
• Scheduled appointments for patients and coordinated follow-up visits as needed.
• Provided administrative support for patient care staff.
• Assisted in Dental Exams.
• Completed Prior Authorizations.
• Created Treatment Plans for each individual patient.
• Deliver and adjust TMJ and OSA devices
• Perform CBCT Scans in office.

• Assisted Jasper Urology patients with intake, vitals, and rooming
• Coordinated urology appointments, referrals, and follow-up scheduling
• Prepared procedure rooms and sterilized instruments for clinical visits
• Collected specimens and processed urine tests for provider review
• Documented patient histories and encounters in electronic medical records
• Supported physicians during cystoscopy and in-office urology procedures
• Managed prior authorizations, prescriptions, and chart records for urology care
• Educated patients about available resources for ongoing support after discharge from the facility.
• Ensured that all patient safety policies were followed throughout each procedure and visit.
• Prepared examination rooms with necessary instruments and supplies for examinations or treatments.
• Administered vaccinations and therapeutic injections to patients in a clinical setting.
• Scheduled surgeries for patients in a hospital setting, coordinating with medical teams. and obtained prior Authorizations.
• Obtained Prior authorizations for medications.
• Obtained outside physician medical clearance for surgery.
• Inserted and removed Foley Catheters as well as Supra Pubic Catheters.
• Processed incoming orders from physicians in accordance with established guidelines.
• Monitored inventory levels of medical supplies used throughout the facility.
• Ordered diagnostic imaging tests for patients, ensuring proper procedure alignment. as well as received prior authorizations as needed for imaging.

• Collected patient vitals and updated medical records in EMR system.
• Prepared exam rooms and sterilized reusable medical equipment.
• Scheduled patient appointments and managed front desk communications.
• Assisted providers during examinations and minor procedures.
• Collected specimens and prepared samples for laboratory processing.
• Answered patient calls and relayed messages to clinical staff.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Maintained accurate medical records through filing, charting, transcription, and data entry into an electronic health record system.
• Coordinated surgical schedules with surgeons, nurses, and patients in a health system setting.
• Collected insurance details and authorization requests for surgical procedures.
• Verified procedure requirements, physician availability, and operating room readiness for scheduled cases.
• Maintained confidential surgical records and supported daily coordination across medical office teams.
• Scheduled follow-up appointments according to post-operative protocols.
• Communicated with insurance companies to determine coverage for specific procedures.

• Triage patients by phone and in clinic using symptom screening protocols.
• Document patient concerns in electronic health records for provider review.
• Prepare charts, forms, and referrals for patient intake and follow-up.
• Collect vital signs and update medical histories during triage visits.
• Assisted in the preparation of patients for examinations.
• Assisted physicians with diagnostic procedures and treatments.
• Reviewed test results with physicians or other healthcare staff members.
• Educated patients about medications, diet changes or lifestyle modifications recommended by their physician.
• Collected blood samples using venipuncture and capillary puncture techniques.
• Verified patient identity and prepared collection supplies for each specimen.
• Labeled specimens accurately and maintained strict chain-of-custody procedures.
• Entered collection data into electronic medical records and laboratory systems.
• Operated centrifuges, microscopes, and analyzers for specimen processing
• Cleaned workstations and maintained sterile laboratory conditions
• Restocked supplies and monitored reagent inventory
• Maintained laboratory equipment in proper condition by conducting regular maintenance checks.
• Performed routine cleaning and sterilization duties within the lab area.
• Managed the inventory of laboratory supplies and reagents.
• Assisted with quality control activities in the lab.
• Analyzed test results and reported abnormal findings to physicians or other healthcare personnel promptly.
• Performed ABIs, EKGs.
• Managed Referrals to outside specialties