Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Osayi Osaremwinda

Chicago,IL

Summary

Dependable medical team member with several years of experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

Northwestern Memorial-Chicago, IL
Chicago, IL
01.2024 - Current
  • Processed orders for medical supplies and lab equipment.
  • Explained treatment procedures and physicians' instructions.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Prepared treatment rooms for patient examinations.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Medical Assistant

Midwest Express Clinic-Tinley Park, IL
Tinley Park, IL
01.2023 - 12.2023
  • Medical assistant, triage patients, took vitals, drawing blood, scheduling patients, running labs etc
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Assisted back office patient processes to reduce office wait times.

Chipotle Service Manager

Chipotle Mexican Grill-Springfield, IL
Springfield, IL
02.2020 - 08.2022
  • At being organized and learning to take constructive criticism, working well with other and paying attention and listening to those who are above me
  • Tech-savvy with outstanding relationship building, training and presentation skills.
  • Maintained records of all customer interactions and transactions.
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Reviewed inventory levels and ordered supplies to keep products in stock.
  • Handled customer complaints and resolved issues promptly to maintain positive relationships.
  • Monitored employee performance through key metrics analysis.

McDonalds Crew Member

McDonald's-Tinley Park, IL
Tinley Park, IL
06.2019 - 07.2020
  • Even as a crew member I was still an exceptional leader
  • I have great communications skills no matter what the job is.
  • Resolved customer complaints in a professional manner.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Maintained an organized work area to ensure efficient operations.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Secretary

First choice home health agency
Frankfort, IL
01.2017 - 06.2019
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Crew Member

Electronic Media Systems
Springfield, IL
10.2016 - 11.2017
  • Worked with the electronic media center at the University of Illinois Springfield
  • One William Maxwell Lane Springfield IL 62703 Worked with cameras in recording school events and worked on audio.

Education

Bachelor's degree - Exercise Science

University of Illinois at Springfield
Springfield, IL
12.2021

High school diploma or GED -

Mother McAuley Liberal Arts Highschool
Chicago, IL
05.2016

Skills

  • Presentation Skills
  • Typing
  • Customer service
  • Medical terminology
  • Continuous improvement
  • Documentation review
  • Help desk
  • Case Management Skills
  • Hardworking
  • Learns very easily
  • Can work w with other people
  • Strong verbal communication
  • Self-motivated
  • Extremely organized
  • Team leadership
  • Microsoft Powerpoint
  • Microsoft Word
  • Microsoft Office
  • English
  • Microsoft Excel
  • Project management
  • Guest services
  • Scrum
  • EMR systems
  • Vital signs
  • Computer skills
  • Customer support
  • Customer relationship management
  • HIPAA
  • Care plans
  • Analysis skills
  • Clinical Documentation
  • Immunization Administration
  • Insurance Verification
  • HIPAA Compliance
  • Specimen Collection
  • Adaptable and Flexible
  • Physician support

Certification

  • CPR Certification, 10/2023, Present
  • Six Sigma Certification, 10/2023, Present
  • Clinical certified medical assistant, 03/24, Present

Affiliations

  • Volunteer with feed my starving children
  • NM (Northwestern Star Award)
  • Volunteer help with Ronald McDonald house
  • Co coordinator with Northwestern activities with medical specialties

Timeline

Certified Clinical Medical Assistant

Northwestern Memorial-Chicago, IL
01.2024 - Current

Medical Assistant

Midwest Express Clinic-Tinley Park, IL
01.2023 - 12.2023

Chipotle Service Manager

Chipotle Mexican Grill-Springfield, IL
02.2020 - 08.2022

McDonalds Crew Member

McDonald's-Tinley Park, IL
06.2019 - 07.2020

Secretary

First choice home health agency
01.2017 - 06.2019

Crew Member

Electronic Media Systems
10.2016 - 11.2017

Bachelor's degree - Exercise Science

University of Illinois at Springfield

High school diploma or GED -

Mother McAuley Liberal Arts Highschool
Osayi Osaremwinda