Olubukola Adeyeye
Middle River,MD
Summary
Certified Clinical Medical Assistant and Phlebotomy Technician with a strong commitment to patient care. Skilled in vital sign measurement, medication administration, and assisting physicians. Dedicated to providing high-quality healthcare services. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Johns Hopkins community physicians
Maryland, USA
01.2023 - Current
- Measured and recorded patient's vital signs, including temperature, blood pressure, and weight.
- Administered injections and medications to patients as directed by physicians and in accordance with state law.
- Assisted physicians in conducting patient examinations, facilitating a smooth and professional healthcare environment.
- Maintained thorough and accurate patient records by documenting examination details, treatment administered, and test results, ensuring complete and organized patient profiles.
- Prepared treatment rooms for patient examinations.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Performed patient intake, including taking vital signs and medical histories.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Organized medical records so they are easily accessible for review by physicians or other healthcare staff.
- Documented lab results accurately into the Electronic Medical Record system.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
Customer Service Associate
Amazon
, USA
01.2021 - 01.2023
- Consulted with customers to identify needs and areas of opportunity to offer the best experience.
- Provided knowledge-based support to customers' questions and enhanced satisfaction by 35%.
- Monitored customers' orders diligently to enhance less errors and less complaints.
- Increased customer loyalty by promptly resolving complaints and implementing resolution action plans.
Office Assistant
BSN Sports
, USA
05.2020 - 12.2020
- Managed correspondence within and outside the company.
- Facilitated weekly staff meetings and logged minutes for corporate records.
- Recorded and updated important data for easy retrieval by authorized team members.
Education
Medical Assisting and Phlebotomy Technician -
Integrated Health
TW, MD, USA11.2022
Bachelor of Science - Economics Education
University of Lagos
Lagos, Nigeria05.2010
Skills
- Strategic Thinking
- Attention to details
- Organization
- Communication skills
- Coaching skills
- Problem Solving skills
- Interpersonal skills
- Active listening
- Time Management
- EKG set up and monitoring
- Prescription refills
- Vital signs measurement
- Medication administration
- Patient record management
- Electronic medical records
- Laboratory result documentation
- Appointment scheduling
- Customer service
- Clinical assistance
Additional Information
Computer networking,Customer service,Basic Medical Procedures, Microsoft Office packages, Clinical Skills, Phlebotomy, Medication Administration, Laboratory Procedures, Record Keeping, Cooking, Writing Poems, Drawing.
Certification
- IT support specilaist March 11,2025
- IT serice desk:service management Feb 13,2025
- customer service April,2025
Accomplishments
- Recognition for leadership and intergrity:flexibility
- Recognition for Excellence and Discovery: compassion/professionalism and hardwork
- Recognition for Excellence and Discovery:working from home and made sure everything went soothly
- Recognition for Respect and collegiality:kindness and hardwork
References
References available upon request.
Timeline
Certified Clinical Medical Assistant
Johns Hopkins community physicians
01.2023 - Current
Customer Service Associate
Amazon
01.2021 - 01.2023
Office Assistant
BSN Sports
05.2020 - 12.2020
Medical Assisting and Phlebotomy Technician -
Integrated Health
Bachelor of Science - Economics Education
University of Lagos
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