Courtney Backens

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Cultivated warm relationships with regular customers.

• Managed a team of ambassadors (food tray delivery team)

• Assisted in food preparation, ensured trays met dietary restrictions, and maintained food safety standards.

• Ensured prompt resolution of guest issues, maintaining strong communication with front desk staff and management.
• Demonstrated flexibility in adapting to various shifts, including nights, weekends, and holidays

Planned lessons and activities based on a story. I would teach a class of up to 24 students ages 4-9 year olds. Reading a story followed by a craft or game corresponding to the story.

• Incorporated hands-on activities into lessons to reinforce core concepts while promoting active learning among students.

Managed childcare responsibilities and prepared meals.

• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Played games, worked on puzzles, and read books to young children.
• Built positive and nurturing environments to support child social and emotional growth.

Dedicated years to cleaning various houses.

Volunteer for church cleaner

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Maintained a safe working environment through proper use of cleaning products and equipment.