Courtney Baldobino
Lexington,NC
Summary
Detail-oriented and dependable professional with strong computer skills and proficiency in Microsoft Word, Excel, and PowerPoint. Experienced in data entry and customer service, with fast and accurate typing abilities and a strong attention to detail. Quick to learn new systems and adapt to changing environments while maintaining a positive and professional attitude. Hands-on learner with strong problem-solving skills and a commitment to efficiency and high-quality work.
Overview
12
12
years of professional experience
Work History
Crew Member
Bojangles'
Thomasville, NC
01.2014 - 12.2015
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
- Assisted in food preparation, following recipes accurately to ensure quality standards.
- Collaborated with team members to meet service goals during peak hours, enhancing customer experience.
- Managed cash register operations accurately, processing transactions swiftly and efficiently.
Crew Manager
Bojangles'
Thomasville, NC
01.2016 - 05.2018
- Supervised daily crew operations to ensure efficient service and adherence to quality standards.
- Trained new team members on operational procedures and customer service techniques.
- Monitored inventory levels and coordinated restocking of supplies to maintain optimal workflow.
- Implemented scheduling adjustments based on peak hours to enhance staff productivity.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
Cleaner
The Cleaning Authority
Kernersville, NC
06.2017 - 08.2017
- Performed detailed cleaning of residential spaces, ensuring high standards of cleanliness and customer satisfaction.
- Utilized industry-standard tools and eco-friendly products to maintain hygiene and safety protocols.
- Organized cleaning supplies and equipment for efficiency, reducing time spent on tasks.
- Conducted routine inspections to identify areas needing attention and report issues promptly.
Crew Member
The Dog House
High Point, NC
08.2018 - 09.2019
- Maintained inventory levels by restocking supplies as needed, supporting smooth operations throughout shifts.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Janitor
Independent Pharmacy Distributor
High Point, NC
11.2020 - 01.2021
- Managed waste disposal procedures, adhering to environmental safety standards.
- Assisted in inventory management of cleaning supplies, ensuring availability for daily operations.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Licensing Associate
Independent Pharmacy Distributor
High Point, NC
11.2021 - 02.2023
- Conducted research on licensing requirements for pharmaceutical products and distributors.
- Assisted in preparing and submitting licensing applications to regulatory agencies.
- Maintained accurate records of licenses and compliance documentation for review.
- Collaborated with cross-functional teams to ensure adherence to regulatory standards.
Compliance Associate
Independent Pharmacy Distributor
High Point, NC
02.2023 - Current
- Ensured compliance with federal and state regulations for pharmaceutical distribution operations.
- Managed data entry operations, maintaining high standards of accuracy and attention to detail.
- Executed account setup procedures to streamline user onboarding and support.
- Reviewed and confirmed state and federal licensing documentation to maintain operational integrity.
- Executed conversion of dispensing reports to support operational efficiency.
- Managed outreach to customers through email to maintain adherence to compliance standards.
- Executed processing and completion of paperwork to ensure operational efficiency.
- Engaged with customers regarding suspicious orders to uphold compliance standards.
Education
High School Diploma -
East Davidson High School
Thomasville, NC06.2015
Skills
Proficient in Microsoft Word, Excel, and PowerPoint
Strong computer and technical skills
Fast and accurate typing skills
Quick learner with the ability to adapt easily
Hands-on learner with strong problem-solving abilities
Timeline
Compliance Associate
Independent Pharmacy Distributor
02.2023 - Current
Licensing Associate
Independent Pharmacy Distributor
11.2021 - 02.2023
Janitor
Independent Pharmacy Distributor
11.2020 - 01.2021
Crew Member
The Dog House
08.2018 - 09.2019
Cleaner
The Cleaning Authority
06.2017 - 08.2017
Crew Manager
Bojangles'
01.2016 - 05.2018
Crew Member
Bojangles'
01.2014 - 12.2015
High School Diploma -
East Davidson High School