Courtney Baxter
Norfolk,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
DSP
Sunmount DDSO
12.2018 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
Server Supervisor
Dunkin' Donuts
05.2016 - 06.2017
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Assisted management in reducing food waste by closely monitoring inventory levels and expiration dates.
- Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining high-quality standards.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Maintained a clean, safe, and organized work environment by adhering to hygiene standards and restaurant policies.
- Coordinated staff schedules to ensure adequate coverage during busy periods without sacrificing quality of service or employee satisfaction.
- Boosted team morale through motivational leadership style that encouraged collaboration, open communication, and recognition of individual achievements.
- Led team of servers to consistently meet customer service and sales targets.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
Pre Loader
UPS
12.2012 - 07.2015
- Optimized loading efficiency by assessing and organizing packages based on destination and priority.
- Streamlined package handling processes for enhanced workflow and reduced error rates.
- Improved delivery times with strategic sorting of parcels according to routes and schedules.
- Ensured accurate shipment tracking by diligently scanning and updating package information in the system.
- Minimized damaged goods by implementing careful handling techniques and following packaging guidelines.
- Reduced misplaced shipments by effectively labeling, documenting, and storing packages awaiting pickup or delivery.
Education
High School Diploma -
Norwood-Norfolk School
Norwood, NYSkills
- Written Communication
- Self-Directed
- Recordkeeping
- Analytical Thinking
- Attention to Detail
- Interpersonal Communication
- Equipment operation
- First Aid/CPR
- PPE use
- Time Management
- Critical Thinking
- Relationship Management
- Item Promotion
- Food Safety Practices
- Stress Management
- Organizational Skills
- Inventory Management
- Courteous Phone Demeanor
- Team Player
- Staff Training
- Decision-Making
- Transactions and Cash Handling
Timeline
DSP
Sunmount DDSO
12.2018 - Current
Server Supervisor
Dunkin' Donuts
05.2016 - 06.2017
Pre Loader
UPS
12.2012 - 07.2015
High School Diploma -
Norwood-Norfolk School
Similar Profiles
Megan TallmanMegan Tallman
DDSCTA 1 at Sunmount DDSODDSCTA 1 at Sunmount DDSO
Bethany CarmichaelBethany Carmichael
Office Assistant 1 - Keyboard Specialist at Sunmount DDSOOffice Assistant 1 - Keyboard Specialist at Sunmount DDSO
Kristy LandKristy Land
Direct Service Provider at Sunmount DDSODirect Service Provider at Sunmount DDSO