COURTNEY BERGERON
Minot,ND
Summary
Licensed Veterinary Technologist with 7+ years of experience in veterinary medicine, including extensive experience interpreting medical records, documenting patient care, evaluating diagnostic information, and communicating medical information to clients and veterinary teams. Bachelor of Science in Veterinary Technology with strong knowledge of veterinary terminology, diagnoses, treatments, medications, laboratory testing, and clinical procedures. Detail-oriented and organized professional seeking to transition veterinary medical expertise into a pet insurance claims role where accuracy, sound documentation review, compassionate communication, and attention to policy requirements are essential.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Licensed Veterinary Technologist
Pinkerton Animal Hospital
Minot, ND
05.2019 - Current
- Read, interpreted, and utilized veterinary medical records to support patient care and communicate relevant medical information to clients and veterinary team members.
- Reviewed patient histories, clinical findings, diagnostic information, and treatment plans to ensure accurate and appropriate patient care.
- Performed laboratory testing involving blood, urine, and fecal samples to assist veterinarians in diagnosing and treating medical conditions.
- Communicated medical information to clients and served as a key resource for client education regarding patient care, treatments, medications, and discharge instructions.
Hostess / Certified Trainer
Olive Garden
Minot, ND
03.2014 - 08.2019
- Delivered professional, welcoming customer service in fast-paced environment, managing competing priorities to enhance guest experience.
- Coordinated guest needs and maintained efficient daily operations through strong organizational skills, ensuring smooth service flow.
- Trained new employees with varying levels of experience and adapted instruction to individual learning needs.
- Exhibited leadership and communication skills to foster teamwork, contributing to cohesive team dynamics and improved service delivery.
Education
Bachelor of Science - Veterinary Technology
North Dakota State University
Fargo, ND01-2019
Skills
- Veterinary Medical Record Review & Interpretation
- Veterinary Terminology & Clinical Documentation
- Diagnosis & Treatment Knowledge
- Laboratory & Diagnostic Information
- Medical Documentation & Recordkeeping
- Client Education & Communication
- Attention to Detail & Accuracy
- Problem Solving & Critical Thinking
- High-Volume, Fast-Paced Work Environments
Certification
North Dakota State Licensed Veterinary Technologist (LVT) — License #766
Technical Skills
- Microsoft Word, Excel, & Teams
- ImproMed
Timeline
Licensed Veterinary Technologist
Pinkerton Animal Hospital
05.2019 - Current
Hostess / Certified Trainer
Olive Garden
03.2014 - 08.2019
Bachelor of Science - Veterinary Technology
North Dakota State University