Courtney Beverly

• Home base Nashville TN provides trauma informed parenting class to incarcerated and families in need
• Host weekly group meeting in person and virtually throughout the week while connecting families to community-based resources as needed
• Managed and collected confidential data and community outreach opportunities
• Implemented evidence-based practices in coaching sessions to promote lasting improvements in family functioning.
• Encouraged open dialogue among family members to foster understanding, empathy, and mutual respect.
• Improved parent-child relationships by teaching effective communication techniques and conflict resolution strategies.
• Developed personalized action plans for each family to foster growth and positive change.

• Completed coursework and assignments with attention to detail, supporting academic success.
• Collaborated with peers on group projects to enhance understanding of subject matter.
• Conducted research for academic papers, contributing to a deeper understanding of topics.
• Improved problem-solving skills by engaging in challenging coursework.

§ Provided a safe environment for young children to thrive emotionally, physically, and cognitively

§ Administer bedside or personal care, such as ambulation or personal hygiene assistance.

§ Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.

§ Plan, shop for, or prepared nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.

• Developed time management skills by balancing academic responsibilities and extracurricular activities.
• Engaged in discussions to enhance critical thinking and communication skills.

Conduct needs based assessments, psychosocial assessments, advocating, assisting with securing safe and affordable housing, connecting clients to needed resources to help promote health well-being and independence. As siting with completing applications for appropriate resources such as choices, etc..

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Present Provide community resources and support for at risk families. Conduct monthly support group meetings. Attending community outreach events to spread awareness about program and more.

• Improved student retention by providing personalized advice.
• Guided students in academic planning to support educational goals.
• Enhanced student success with targeted academic resources.
• Collaborated with faculty to develop student support programs.
• Developed workshops to enhance student skills.

• Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
• Supervised students in classrooms, halls, cafeterias, schoolyards, and gymnasiums, or on field trips.
• Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
• Enforce administration policies and rules governing students.
• Assisted individuals with daily personal tasks to ensure comfort and well-being.
• Supported team efforts to deliver quality care with attention to detail and empathy.
• Helped maintain smooth operations, delivering supplies and completing errands as needed.
• Worked closely with supervisors to ensure all assigned tasks were completed accurately.

• Delivered prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to donate
• Contacted businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes
• Explain products or services and prices and answer questions from customers
• Obtained customer information such as name, address, and payment method, and enter orders into computers
• Record names, addresses, purchases, and reactions of prospects contacted
• Adjust sales scripts to better target the needs and interests of specific individuals
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations
• Answer telephone calls from potential customers who have been solicited through advertisements
• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Completed daily and weekly sales reporting using assigned tools.
• Informed current and prospective customers of promotions and new or upgraded products.