Courtney Boggs
Sheldon,WI
Summary
Compassionate and dependable professional with extensive experience as a CNA at Dove Healthcare - South Eau Claire. Demonstrated strong attention to detail and effective time management while enhancing patient satisfaction through empathetic care. Proven ability to adapt quickly and lead teams, ensuring high-quality service delivery in fast-paced environments.
Experienced with business operations and project coordination. Utilizes analytical skills to support decision-making and process improvement. Knowledge of effective communication and teamwork to drive successful outcomes.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
CNA
Care and Rehab-Ladysmith
03.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Laborer
Weather Shield Windows And Doors
05.2022 - 01.2023
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
CNA
Ladysmith Care Community
03.2021 - 12.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Cashier
TJX Companies
04.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
CNA
Dove Healthcare - South Eau Claire
07.2019 - 03.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Stocker
Menards
06.2019 - 11.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
CNA
Ladysmith Care Community
12.2017 - 05.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Manager
McDonald's
03.2015 - 11.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Business Management
Northcentral Technical College
Wausau, WI05-2025
Skills
- Effective Time Management
- Compassionate Patient Assistance
- Service Excellence
- Collaborative Leadership Skills
- Informed Decision-Making
- Adaptability in Acquiring New Skills
- Strong Attention to Detail
- Risk Management Awareness
- Customer assistance
- Dependable Professionalism
- Patience and empathy
Certification
CPR certification
Technical Diploma in Business Operations
CNA certification
Timeline
CNA
Care and Rehab-Ladysmith
03.2023 - Current
Laborer
Weather Shield Windows And Doors
05.2022 - 01.2023
CNA
Ladysmith Care Community
03.2021 - 12.2021
Cashier
TJX Companies
04.2020 - 03.2021
CNA
Dove Healthcare - South Eau Claire
07.2019 - 03.2021
Stocker
Menards
06.2019 - 11.2019
CNA
Ladysmith Care Community
12.2017 - 05.2019
Manager
McDonald's
03.2015 - 11.2017
No Degree - Business Management
Northcentral Technical College
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