Francis Noel Chenault
Richmond,KY
Summary
Compassionate Certified Nursing Assistant with extensive experience across long-term care, assisted living, and rehabilitation facilities. Demonstrates strong clinical skills in vital sign monitoring, patient hygiene assistance, and medication administration. Renowned for building lasting relationships with patients and families while upholding professional boundaries. Proven track record of enhancing patient satisfaction and quality of care through dedicated service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA
Preston Greens Assisted Living Community
Lexington , KY
10.2024 - Current
- Assisted with daily living tasks, including bathing and dressing.
- Aided patients in mobility and transfers with appropriate body mechanics.
- Communicated patient condition updates to registered nurse.
- Ensured timely response to patient needs.
- Prepared meals in accordance with prescribed diets.
CNA
Homestead Post Acute
Lexington, KY
11.2023 - 11.2024
- Assisted with daily living activities such as bathing, dressing, and grooming.
- Responded to patient needs efficiently and courteously.
- Monitored patients for physical and emotional changes.
- Entered information accurately in the digital records database.
- Collected specimens to support diagnostic processes.
- Adjusted patient positions regularly to mitigate risk of bedsores.
CNA
Bryant Mills Nursing Agency
Lexington, KY
02.2022 - 12.2023
- Supported daily living tasks such as bathing, dressing and grooming.
- Used proper lifting techniques to aid in patient movement.
- Informed physicians of any changes in patient status.
- Maintained compliance with safety regulations for waste product management.
- Ensured timely information flow by completing thorough patient records.
- Maintained cleanliness of nursing stations.
CNA
Amada Senior Care
Lexington, KY
02.2021 - 10.2022
- Fostered meaningful connections with senior clients.
- Supported clients in achieving independence through assistance with essential self-care routines.
- Escorted clients to medical appointments.
- Maintained cleanliness and organization in clients' homes.
- Administered prescribed drugs as directed by medical professionals.
CNA
Sayre Christian Village
Lexington, KY
12.2019 - 12.2021
- Assisted with daily living activities such as bathing, dressing, and grooming.
- Ensured timely flow of accurate information by completing patient records.
- Responded to patient call signals and lights promptly.
- Repositioned bedridden patients regularly to avoid bedsores.
- Helped care for bed sores and surgical wound sites.
Receptionist/Office Assistant
Whayne Supply Company
Lexington, KY
01.2018 - 12.2019
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained accounts payable files and records in an organized manner.
- Processed invoices and payments in accordance with company policies and procedures.
Customer Service Representative
Federated Transportation Services Of The Bluegrass
Lexington, KY
12.2016 - 12.2017
- Managed data entry for Medicaid transport, enhancing scheduling efficiency and client satisfaction.
- Optimized patient records, reducing appointment conflicts, and improving service reliability.
- Coordinated transport solutions for Medicaid clients, ensuring a supportive service environment.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Customer Service Representative
Xerox, ACS
Lexington, KY
10.2014 - 12.2016
- Collected customer feedback using surveys.
- Handled customer inquiries, complaints, and information requests concerning insurance policies.
- Evaluated applications and accompanying documents to assess qualification for Medicaid benefits.
- Gathered relevant data for applicant evaluation.
- Executed address updates for account holders.
Server/Senior Caregiver
Brookdale Senior Living Facility
Lexington, KY
03.2012 - 10.2014
- Executed opening and closing procedures ensuring readiness of the dining area.
- Accurately recorded food and beverage orders.
- Managed medication distribution as instructed by medical practitioners.
- Facilitated personal grooming and bathing needs.
- Cleaned and made beds to enhance the living environment.
Education
CERTIFICATE - CNA
Nurse Aide Education
Lexington, KY01-2020
High School Diploma - Diploma
Henry Clay High School
Lexington, KY06-2011
Bachelor of Science - Health And Human Services
Western Governors University
Salt Lake City, UTSkills
- Quality Patient Care
- Effective Communication
- Effective Team Collaboration
- Effective Time Management
- Medication Management
- Strategic Decision Making
Certification
CPR Certification, 12/8/2022
Timeline
CNA
Preston Greens Assisted Living Community
10.2024 - Current
CNA
Homestead Post Acute
11.2023 - 11.2024
CNA
Bryant Mills Nursing Agency
02.2022 - 12.2023
CNA
Amada Senior Care
02.2021 - 10.2022
CNA
Sayre Christian Village
12.2019 - 12.2021
Receptionist/Office Assistant
Whayne Supply Company
01.2018 - 12.2019
Customer Service Representative
Federated Transportation Services Of The Bluegrass
12.2016 - 12.2017
Customer Service Representative
Xerox, ACS
10.2014 - 12.2016
Server/Senior Caregiver
Brookdale Senior Living Facility
03.2012 - 10.2014
CPR Certification, 12/8/2022
CERTIFICATE - CNA
Nurse Aide Education
High School Diploma - Diploma
Henry Clay High School
Bachelor of Science - Health And Human Services
Western Governors University
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