Courtney Bosworth
Cape Coral
Summary
Dedicated Medication Technician with a proven track record at The Elite ALF, skilled in medication administration and patient care. Adept at monitoring vital signs and ensuring compliance with healthcare regulations. Known for fostering strong relationships with patients, enhancing their overall well-being through compassionate support and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medication Technician/Caregiver
The Elite ALF
Cape Coral, FL
08.2025 - Current
- Administer medications in accordance with established protocols and patient care plans.
- Maintain accurate records of medication administration and patient responses.
- Assist healthcare staff in monitoring patients for side effects or adverse reactions.
- Adhere to safety guidelines while handling medications and medical supplies.
Nail Technician
T Nails Lounge
Cape Coral, FL
12.2024 - 08.2025
- Provided manicure and pedicure services, ensuring customer satisfaction through attention to detail.
- Maintained cleanliness and sanitation of tools and workstations to comply with health regulations.
- Assisted clients in selecting nail designs and colors, enhancing their overall experience at the lounge.
- Developed strong client relationships, fostering repeat business through excellent service delivery.
Call Representative
Twin Services Heating and Cooling
Cape Coral, FL
07.2022 - 12.2024
- Managed high-volume inbound calls, addressing customer inquiries and concerns effectively.
- Coordinated scheduling and dispatching of service technicians to optimize response times.
- Maintained comprehensive records of customer interactions and service requests in CRM system.
- Resolved billing discrepancies and processed payments efficiently to enhance customer satisfaction.
Manager
SUBWAY®Restaurants
Punta Gorda, FL
01.2020 - 07.2022
- Oversaw daily operations to ensure compliance with company standards and health regulations.
- Trained and mentored staff on operational procedures and customer service best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enhanced customer satisfaction by fostering a positive dining environment through effective team management.
Education
Cosmetology -
Florida Academy
Fort Myers, FL06-2024
High School Diploma -
Mariner High School
Cape Coral, FL06-2021
Skills
- Medication administration
- Medication reconciliation
- Healthcare regulations
- Pharmacy knowledge
- Daily living assistance
- Patient care
- Vital signs monitoring
- Privacy and confidentiality
- Emergency response
- Resident support
Certification
- CMT - Certified Medication Technician
- Licensed nail technician
Languages
Sign language
Limited Working
Timeline
Medication Technician/Caregiver
The Elite ALF
08.2025 - Current
Nail Technician
T Nails Lounge
12.2024 - 08.2025
Call Representative
Twin Services Heating and Cooling
07.2022 - 12.2024
Manager
SUBWAY®Restaurants
01.2020 - 07.2022
Cosmetology -
Florida Academy
High School Diploma -
Mariner High School