Courtney Brandon
Indianapolis,IN
Overview
13
13
years of professional experience
Work History
Bartender
Weber Grill Restaurant
Indianapolis, IN
05.2021 - Current
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Checked identification of customers to verify age requirements for alcohol purchases.
- Created new and exciting cocktails and beverages based on item availability and seasonal interest.
- Utilized strong salesmanship skills to upsell drinks and appetizers.
Sales and Events Coordinator
Weber Grill Restaurant
Indianapolis, IN
10.2021 - 01.2023
- Selling Private Dining Event packages to guests based on partys' needs
- Ensuring restaurant has adequate staffing for private events
- Corresponding with guests through email and phone to guide through the booking process
- Updating the reservation books
- Booking all events through TripleSeat
- Creating and printing menus for each event
- Closing out events in TripleSeat
- Managed and coordinated multiple projects while ensuring timely completion.
Server
Bj's Restaurant and Brewhouse
Avon, IN
08.2015 - 05.2021
- Exercised focus and concentration to keep track of tables and remember orders.
- Attended company and restaurant required trainings and meetings, improving skills.
- Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff.
- Memorized menu to help diners make informed meal choices.
- Resolved customer complaints and inquiries in a timely manner.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
Take-Out Specialist
Bj's Restaurant and Brewhouse
Avon, IN
05.2012 - 08.2015
- Travelled with the company to assist in the training of new team members in new restaurants across the country
- Responsible for accurately ringing-in over the phone and in-person orders
- Packing orders in an efficient manner
- Double checking orders for accuracy
Timeline
Sales and Events Coordinator
Weber Grill Restaurant
10.2021 - 01.2023
Bartender
Weber Grill Restaurant
05.2021 - Current
Server
Bj's Restaurant and Brewhouse
08.2015 - 05.2021
Take-Out Specialist
Bj's Restaurant and Brewhouse
05.2012 - 08.2015
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