Courtney Brickell
Lincoln,NE
Summary
Dedicated lifeguard and head lifeguard with 6 years of experience in pool safety and customer service. Proven track record in supervising teams, enforcing protocols, and managing pool operations. Skilled in first aid, CPR, and effective communication. Currently pursuing a Bachelor's degree in Forensic Science, enhancing analytical and problem-solving abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifeguard
University of Nebraska-Lincoln
Lincoln, USA
05.2025 - Current
- Monitored pool area to maintain safety and ensure compliance with university regulations.
- Enforced pool rules and regulations, enhancing safety and enjoyment for all guests.
- Communicated effectively with patrons regarding safety information and swimming lessons.
- Collaborated with team members to coordinate responses during emergency drills and events.
- Tested and recorded pool chemical levels, ensuring safe swimming conditions for patrons.
- Bi-weekly training to keep up on skills
Front Desk Assistant
University of Nebraska-Lincoln
Lincoln, USA
04.2025 - Current
- Greeted visitors and informed them about university programs and services, enhancing their experience.
- Maintained front desk area, ensuring cleanliness and organization to create welcoming environment.
- Assisted visitors by answering questions, facilitating their access to university resources.
- Coordinated mail distribution and handled incoming packages promptly.
- Make and track room keys.
- Report hazards or suspicious activity to police
Park Staff
Paws 4 Fun, LLC
Lincoln, USA
10.2024 - 01.2025
- Monitored safety protocols, enhancing security for pets and visitors.
- Engaged with pet owners, delivering outstanding customer service and support.
- Assisted in daily pet care and park maintenance operations, ensuring smooth workflow.
- Maintained cleanliness of park facilities and equipment to ensure usability.
- Performed daily maintenance on park equipment.
- Collaborated with team members to implement effective workflow processes.
- Reported any incidents or accidents that occurred in the park to management.
- Cleaned dishes and laundered items during each shift to maintain hygiene standards.
Pool Attendant
SAA Family pool
Colorado Springs, USA
05.2024 - 08.2024
- Monitored pool area for safety and maintained cleanliness throughout the facility.
- Enforced pool rules to ensure a safe environment for all patrons.
- Assisted guests with poolside amenities, enhancing their experience through excellent customer service.
- Responded promptly to guest inquiries, resolving issues effectively and efficiently.
- Greeted customers upon arrival at the pool area.
- Verified guest passes to ensure proper access to the facility. for admission into the facility.
- Maintained strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support to individuals in distress.
- Conducted daily pool maintenance, ensuring cleanliness and optimal water quality through regular testing.
- Conducted routine water quality tests and reported findings to management.
- Monitored pool activities to proactively identify and address potential hazards, promoting a safe environment.
- Set up and dismantled pool equipment for events and daily operations.
- Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
- Collaborated with team members to uphold high standards of facility maintenance.
- Assisted swimmers with pool rules and regulations.
Head Lifeguard
Widefield Parks and Recreation
Widefield, USA
02.2022 - 08.2023
- Monitored lifeguard performance, ensuring compliance with safety protocols and cleanliness standards to maintain a safe environment.
- Conducted regular chemical checks and adjustments to maintain optimal pool conditions.
- Developed daily operational plans to enhance staff efficiency and service quality.
- Managed customer check-ins and pass sales, ensuring accurate cash handling and enhancing customer service experience.
Lifeguard
Widefield Parks and Recreation
Widefield, USA
03.2021 - 08.2023
- Ensured safety for all patrons in and around the pool area.
- Trained new lifeguards on protocols and emergency response procedures to enhance team readiness.
- Collaborated with team members to coordinate responses during emergency drills and events.
- Administered swim tests to evaluate skills and determine eligibility for recreational activities.
- Informed patrons about safety guidelines and swimming lesson options to promote safe practices.
- Recorded incidents and accidents to ensure thorough documentation and facilitate follow-up. and submitted to supervisor.
- Performed routine cleaning tasks to maintain facility standards.
Skills
- Data entry and computer operation
- Problem solving
- Attention to detail
- First aid and CPR
- Front desk management
- Sales and guest services
- Communication skills and phone etiquette
- Supervisory experience
- Basic math and cash handling
- Time management and organizational skills
- Animal care and handling
- Teaching and training strategies
- Pool maintenance expertise
- Effective problem-solver
Certification
- First Aid Certification
- CPR Certification
- Lifeguard Training
- AED Certification
- Driver's License
Awards
George Beadle Scholarship, 11/01/22, Awarded a scholarship of $80,000 over all 4 years of college to go towards tuition at the University of Nebraska-Lincoln due to good grades, leadership skills, and community involvement.
Languages
English
Personal Information
Authorized To Work: US
Timeline
Lifeguard
University of Nebraska-Lincoln
05.2025 - Current
Front Desk Assistant
University of Nebraska-Lincoln
04.2025 - Current
Park Staff
Paws 4 Fun, LLC
10.2024 - 01.2025
Pool Attendant
SAA Family pool
05.2024 - 08.2024
Head Lifeguard
Widefield Parks and Recreation
02.2022 - 08.2023
Lifeguard
Widefield Parks and Recreation
03.2021 - 08.2023