Courtney Brittingham
Millsboro,DE
Summary
Dynamic professional with a strong work ethic and deep cleaning expertise, previously at Milford Movies 9. Proven track record in optimizing cleaning operations and training staff, ensuring compliance with health regulations. Adept at chemical handling and fostering teamwork, consistently achieving high cleanliness standards and enhancing guest satisfaction.
Overview
11
11
years of professional experience
Work History
Commercial Cleaner
Kings Tire & Lube
Milford, DE
01.2023 - Current
- Followed instructions for operating cleaning equipment and machinery safely.
- Collaborated with team members to complete cleaning assignments efficiently.
- Adapted to various cleaning schedules and adjusted techniques as needed.
- Assisted in maintaining cleanliness of assigned areas using appropriate tools and chemicals.
- Learned proper safety procedures and protocols for cleaning tasks.
Janitorial Manager
Milford Movies 9
Milford, DE
02.2023 - 08.2025
- Oversaw daily cleaning operations to ensure a pristine environment for guests and staff.
- Developed and implemented efficient cleaning schedules to optimize workforce productivity.
- Trained new staff on safety procedures, equipment usage, and best janitorial practices.
- Coordinated inventory management for cleaning supplies and equipment maintenance.
- Conducted regular inspections to uphold cleanliness standards and compliance with health regulations.
Sales Manager
SCOC
Ocean City, MD
04.2015 - 09.2022
- Led team to exceed quarterly sales targets through strategic planning and execution.
- Developed training programs to enhance sales techniques and product knowledge among staff.
- Analyzed market trends to identify opportunities for growth and expansion in key regions.
- Implemented CRM systems to improve customer relationship management and streamline sales processes.
- Collaborated with marketing department to design promotional campaigns that increased brand visibility.
- Conducted performance evaluations, providing constructive feedback and fostering professional development.
- Monitored sales metrics and adjusted strategies to ensure alignment with business objectives and targets.
- Established partnerships with key stakeholders to enhance product distribution channels and market reach.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
High School Diploma -
Sussex Central
Georgetown, DE06.2001
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Chemical handling
- Deep cleaning expertise
- Window cleaning
Timeline
Janitorial Manager
Milford Movies 9
02.2023 - 08.2025
Commercial Cleaner
Kings Tire & Lube
01.2023 - Current
Sales Manager
SCOC
04.2015 - 09.2022
High School Diploma -
Sussex Central