Courtney Brown
Heidleberg,Mississippi
Summary
Driven and resourceful administrative professional with [3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Hardworking Office Automation Clerk holding 5+ years of experience in providing efficient office operations. Adept at gathering and organizing specifically requested data and converting documents into desired formats. In-depth knowledge of office automation procedures with solid external and internal communication skills.
Overview
11
11
years of professional experience
Work History
Secretary
The New William J Berry Elementary
Heidleberg, Mississippi
12.2021 - Current
- Answered multi-line phone system and greeted callers enthusiastically.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Completed accurate daily report documents, memos and invoices.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Clerk
Family Health Center, Inc.
Laurel, MS
10.2018 - 09.2019
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
Clerk/Clerk/Secretary
South Central Regional Medical Center
Laurel, Mississippi
04.2016 - 10.2018
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Recorded expenses and maintained accounting records.
- Drafted agendas, recorded minutes and created documents for meetings.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Direct Care Worker
Ellsiville State School
Ellisville, MS
04.2013 - 03.2016
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
Cashier
Mcdonald
Laurel, Mississippi
09.2007 - 03.2012
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree -
Jones County Junior College
Ellisville, MSHigh School Diploma -
West Jones High School
Laurel, MS05.2007
Skills
- Strong Organizational Skills
- Supply Inventory Control
- Appointment Coordination
- Database and Client Management Systems
- Multitasking and Time Management
- Office Equipment Operation
- Resource Coordination and Allocation
- Ease with Computers and Technology
- Research and Analytical Skills
- Document and File Management
- Multi-Line Telephone Systems
- Computers and Technology
Timeline
Secretary
The New William J Berry Elementary
12.2021 - Current
Clerk
Family Health Center, Inc.
10.2018 - 09.2019
Clerk/Clerk/Secretary
South Central Regional Medical Center
04.2016 - 10.2018
Direct Care Worker
Ellsiville State School
04.2013 - 03.2016
Cashier
Mcdonald
09.2007 - 03.2012
No Degree -
Jones County Junior College
High School Diploma -
West Jones High School
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